Is it possible that for simplified interface we can see the option "Application for approval" because when can only see and use this option if the user has the standard interface.

When we are creating a new incident template  we can only select this option has mandatory in the standard inteface. :/

My suggestion is quite simple, create a new category, name In attendance, or similar, so that when a technician is solving the case, but do not want to put on pending.

The transfer UI is too complicated.

An administrator, performing a transfer may not have to see all option for the transfer selected.

Showing these options give an impression of "oh I don't unsterstand, it may be dangerous and I'm not going to to it".

Discuss if these option shoud be display when a user have a Transfer READ permission, or if another right for using the transfer should be added.

Is it possible to create a new field for tickets, named "Time to Contact"? The idea is to have a new indicator for teams. 

Looking to have SMS server configuration, so user can get sms alert once request or incident is register 

http://forum.glpi-project.org/viewtopic.php?id=158587

There are another UserEcho 7 Months ago but i put another one. 

What is the difference betwen run mode: CLI and GLPI? OPTION: AUTOMATIC ACTION

I had set up all the options in contracts notifications. However I didnt received the email.

We configured an automatic email when the alert when Notice date arrives.

System said email was sent to all profile members assigned but we didnt received any email. 

Mail queue shows that all are there.. so it wasnt sent. I have configured automatic action for contract too.

I had set up all the options in contracts notifications. However I didnt received the email.

We configured an automatic email when the alert when Notice date arrives.

System said email was sent to all profile members assigned but we didnt received any email. 

Mail queue shows that all are there.. so it wasnt sent. I have configured automatic action for contract too.

WE NEED HELP

I attached all the screen shot .. I need HELP!!

É possivel configurar para automaticamente, todo o chamado depois que aberto, receber um acompanhamento pré estabelecido?