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Projects in GLPI more ISO 21500 compliance

Juan Fernando Villa Hernández il y a 9 ans mis à jour par Walid Nouh il y a 9 ans 1

Today GLPI it's ISO 20000 and ITIL compliance. I think that this situation i'ts extensible to ISO 21500 in the project component (No a plugin any more)

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What do you think about this project? GOATS

Juan Fernando Villa Hernández il y a 9 ans mis à jour par Walid Nouh il y a 9 ans 1
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Écarté

Linked tickets in the list

ylagva il y a 9 ans mis à jour il y a 9 ans 2

If tickets are linked, display them in the list of ticket with the link ticket number or add a column with link ticket.

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Ticket Testing validation

ylagva il y a 10 ans 0
For developers technicians :
the process : user create request ticket, the technician create a task tech analysis and test and we need a validation from the requester to approve the solution, after the validation the developer creates a change linked to the ticket to apply the change.

We would like to add a rule : send an approval to the requester
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search from textarea

blk il y a 10 ans mis à jour par glpi il y a 9 ans 2
It would be great to search from a textarea fill by computer name for exemple
Most of admin software (wsus, antivirus, security software) can export computer list to csv.
Just import computer column and search status / location / user / last update from glpi
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Terminé

location related notification tags

yves tesniere il y a 9 ans mis à jour par glpi il y a 9 ans 2

tickets, tickets.author and ticket.associated.items have a ##.....location## tag

some tags are missing in notifications :

##.....location.room##

##.....location.building##

##.....location.altitude##

##.....location.latitude##

##.....location.logitude##

##.....location.comment##


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Écarté

[GLPI 0.90.1] Dots in Dropdowns

Javier Samaniego il y a 9 ans mis à jour par glpi il y a 9 ans 4

In the dropdowns the dots are at the beggining and you can't see the name, for example in the network outlet.


This would not be a problem if you could view the information of the network outlet on the " i " icon, but not shown (bug).

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Écarté

dictionary database

MICCHELL HENRIQUE OLIVEIRA il y a 9 ans mis à jour il y a 9 ans 2

Dear, Some time ago , I am using the GLPI tool in my business . And an excellent tool , however I am making an integration with some BI tools businnes inteligence , and not found the dictionary of data. You could send it to me ? Or as I can tell it.


can send me email: micchell.henrique@gmail.com


Thank you!

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Écarté

Ajout de capture d'écran dans la description du ticket

Absolut il y a 9 ans mis à jour par ylagva il y a 9 ans 2
Permettre à l'utilisateur d'ajouter une capture d'écran dans la description, en faisant un copier/coller (comme sur Outlook). Sans devoir enregistrer la capture d'écran pour pouvoir l'ajouter au ticket.
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Écarté

Deleting items makes empty Reservation

ciammo il y a 9 ans mis à jour par glpi il y a 9 ans 1

When an Item is reserved it generates a link in the Database between some tables.

If i delete the Item that got reserved the Item is gone but all the reservations are still existing and cant be deleted because it then shows "the Item is not available". So i need to delete the reservation entriey by hand from my DB.


Do i do something wrong in my delete Prozess ?

Its not realy possible for me to first revoke all reservations because there are to many users i would need to check and just deleting the items gets this wierd "bug".


All Help is welcome