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0
Completed

Helpdesk: Paste and copy screenshot from clipboard

Alex W 9 years ago updated by Tomolimo 9 years ago 3
If a user who create or modify a ticket, should have the possibility to add a screenshot with paste and copy from the clipboard.
0

Projects in GLPI more ISO 21500 compliance

Juan Fernando Villa Hernández 9 years ago updated by Walid Nouh 8 years ago 1

Today GLPI it's ISO 20000 and ITIL compliance. I think that this situation i'ts extensible to ISO 21500 in the project component (No a plugin any more)

0
Declined

Linked tickets in the list

ylagva 9 years ago updated 9 years ago 2

If tickets are linked, display them in the list of ticket with the link ticket number or add a column with link ticket.

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Ticket Testing validation

ylagva 9 years ago 0
For developers technicians :
the process : user create request ticket, the technician create a task tech analysis and test and we need a validation from the requester to approve the solution, after the validation the developer creates a change linked to the ticket to apply the change.

We would like to add a rule : send an approval to the requester
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search from textarea

blk 9 years ago updated by glpi 8 years ago 2
It would be great to search from a textarea fill by computer name for exemple
Most of admin software (wsus, antivirus, security software) can export computer list to csv.
Just import computer column and search status / location / user / last update from glpi
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Completed

location related notification tags

yves tesniere 9 years ago updated by glpi 8 years ago 2

tickets, tickets.author and ticket.associated.items have a ##.....location## tag

some tags are missing in notifications :

##.....location.room##

##.....location.building##

##.....location.altitude##

##.....location.latitude##

##.....location.logitude##

##.....location.comment##


0
Declined

[GLPI 0.90.1] Dots in Dropdowns

Javier Samaniego 9 years ago updated by glpi 8 years ago 4

In the dropdowns the dots are at the beggining and you can't see the name, for example in the network outlet.


This would not be a problem if you could view the information of the network outlet on the " i " icon, but not shown (bug).

0
Declined

dictionary database

MICCHELL HENRIQUE OLIVEIRA 9 years ago updated 9 years ago 2

Dear, Some time ago , I am using the GLPI tool in my business . And an excellent tool , however I am making an integration with some BI tools businnes inteligence , and not found the dictionary of data. You could send it to me ? Or as I can tell it.


can send me email: micchell.henrique@gmail.com


Thank you!

0
Declined

Ajout de capture d'écran dans la description du ticket

Absolut 9 years ago updated by ylagva 9 years ago 2
Permettre à l'utilisateur d'ajouter une capture d'écran dans la description, en faisant un copier/coller (comme sur Outlook). Sans devoir enregistrer la capture d'écran pour pouvoir l'ajouter au ticket.