It would be great to have a frozen ticket status in which the ticket resolution time won't be counted.

GLPI is already connected to ldap, so it should be very useful to create a page for users permitting to search employee by department or group.

select by - entity (site) - Department (group) -

ID / first name / last name / mail / phone / mobile / title / location / category / picture

Allow calculation of child budget in a ROOT budget for budget consolidation

ex: 1 site 5000$ licenses, 1 other 10000$, then MAIN or ROOT budget 15000$ inheritance

Find a way to calculate the SQL licensing properly by CAL, server and CORE factor

Currently, SQL is not properly identify in GLPI (Standard/Enterprise) and there is no way to calculate the CORE factor for SQL

Same thing for MS CIS licenses

I have to keep a Excel sheet on the side and combine with MS tools to generate a proper report

Add report to get item with duplicate serial number.

Is it possible to add badges in global search ?

It's Simple in the Task option enable choose a combo task even with predefined time:

Step 1: Choose the template task

Example:

Select a Combo box:

Combo Task XYZ

Combo Task XXX

Selected => Combo Task ZZZ

Custom combo task

Step 2: Load the predefined combo task

Example:

Selected: Task ZZZ composed by:

Task - Make a Call

Task - Send a MSG

Task - Send a E-mail

Task - Make appointment

Task - Schedule a Videoconference

Step 3: Click in done and now I can choose the predefined tasks of Combo Task ZZZ

Example:

Click in button "Done"

Select:

Selected =>Make a Call (5 minutes preasigned time)

Send a MSG

Send a E-mail

Make appointment

Schedule a Videoconference

Step 4: With Selected Task configure their options

Example:

Configure: ASigned to "Jhon Doe" Schedule for "00/00/0000" Duration "5 Minutes" Private "No" State: "To do"

OR

If we select "Custom combo task" we just choose from the "Pool of task" (we can create task as we want) the need it tasks for make the custom. Then we named this combo task "Some name OOO"so before we will see in the template task combo box:

Select a Combo box:

Combo Task XYZ

Combo Task XXX

Combo Task ZZZ

New One=> Combo Task OOO

Custom combo task

Offer to "work with the application" to add a chronology of binding to other applications.

one way to see the list of all tasks in tickets assigned to User...

export all tasks done in all tickets (closed or not).

Put the option "load a bookmark" back next to the option "save as a bookmark". It looks to me more obvious to keep them both together, as they refer to the same filter content.