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Projects in GLPI more ISO 21500 compliance
Today GLPI it's ISO 20000 and ITIL compliance. I think that this situation i'ts extensible to ISO 21500 in the project component (No a plugin any more)
Linked tickets in the list
If tickets are linked, display them in the list of ticket with the link ticket number or add a column with link ticket.
Ticket Testing validation
the process : user create request ticket, the technician create a task tech analysis and test and we need a validation from the requester to approve the solution, after the validation the developer creates a change linked to the ticket to apply the change.
We would like to add a rule : send an approval to the requester
search from textarea
Most of admin software (wsus, antivirus, security software) can export computer list to csv.
Just import computer column and search status / location / user / last update from glpi
location related notification tags
tickets, tickets.author and ticket.associated.items have a ##.....location## tag
some tags are missing in notifications :
##.....location.room##
##.....location.building##
##.....location.altitude##
##.....location.latitude##
##.....location.logitude##
##.....location.comment##
[GLPI 0.90.1] Dots in Dropdowns
In the dropdowns the dots are at the beggining and you can't see the name, for example in the network outlet.
This would not be a problem if you could view the information of the network outlet on the " i " icon, but not shown (bug).
dictionary database
Dear, Some time ago , I am using the GLPI tool in my business . And an excellent tool , however I am making an integration with some BI tools businnes inteligence , and not found the dictionary of data. You could send it to me ? Or as I can tell it.
can send me email: micchell.henrique@gmail.com
Thank you!
Ajout de capture d'écran dans la description du ticket
Customer support service by UserEcho