Maybe better to add button for add user near email field for add user from ticket without leaving the ticket. It may create two fields by default with email: login and email address. It will be faster for outsource Helpdesk.

After adding a PC fusioninventory is filling the contact automatic. A solution for automatic creating a user (with disabled userlogin) from this would be great.

Is there a possibility to purge old Softwareelements which arent used anymore? Same question is given for other Elements like Places and so on.

Hi,

Currently, for associate items to a ticket, we can only do it one by one and we must click on add button for each one.

It will be awesome to add multiple items at once, and have a temporary field to list all items to add and click only one time to the add button.

Like this ?

https://www.npmjs.com/package/bootstrap-select-v4

Sorry for my english
Thx

It would be very useful to have more visual control of tasks, for example:

- When a task is completed, in addition to the checkbox appearing as checked, it should be painted green and bold (older versions of GLPI were much more visual in this sense).

- When filtering by tasks in the Timeline, you can sort them by state, for example put the "To do" tasks at the top and the completed ones at the bottom.

Actual there is a maximum of 200 for the settings "extend maximum page size for scrolling" and "search results".

Maybe it's possible to extend this to something of around 500?

With the new search criteria restyling, some filter could be quite extended and half screen are occuped from the filter conditions.

It will be great if in saved search will be the option to load that view in minimized or maximized search criteria.

Here is the code:

inc/ticket.class.php:

showFormHelpdesk()
Line 3916
echo "";
showCentralList()
Line 5578
echo "";
Line 5866 - 5867
echo "".__('Group in charge of the hardware')."";
echo "".__('Technician in charge of the ticket')."";
showVeryShort()
Line 6408 - 6443
// Categoria ITIL
echo "";
//$job->fields[];
$categ = new ITILCategory();
$categ->getFromDB($job->fields['itilcategories_id']);
echo "" . $categ->fields['name'] . "
";
// Grupo
if (isset($job->groups[CommonITILActor::ASSIGN])
&& count($job->groups[CommonITILActor::ASSIGN])) {
foreach ($job->groups[CommonITILActor::ASSIGN] as $d) {
echo Dropdown::getDropdownName("glpi_groups", $d["groups_id"]);
echo "
";
}
}
echo "";

echo "";
//user
if (isset($job->users[CommonITILActor::ASSIGN])
&& count($job->users[CommonITILActor::ASSIGN])) {
foreach ($job->users[CommonITILActor::ASSIGN] as $d) {
if ($d["users_id"] > 0) {
$userdata = getUserName($d["users_id"], 2);
$name = "".$userdata['name']."";
$name = sprintf(__('%1$s %2$s'), $name,
Html::showToolTip($userdata["comment"],
['link' => $userdata["link"],
'display' => false]));
echo $name;
} else {
echo $d['alternative_email']." ";
}
echo "
";
}
}
echo "";

Android Mobile App "Droid Itil - Pro" not yet compatible with GLPI 9.4.X as the Dependent Web Services Plugin "Web Services" not ready for 9.4.X. Last update was 7 months ago. When is it likely updated so as to be compatible with 9.4.X ?