Bonjour,

Et pourquoi ne pas pouvoir ouvrir une fenêtre de prise en main à distance depuis la gestion du l'ordinateur ?

Un raccourci placer par exple a coté du nom du PC permettrait de lancer une fenêtre mstsc directement.

On pourrait pousser plus loin en entrant un paramétrage pour l'utilisateur (technicien généralement) avec leur propre paramétrage de compte Admin et mot de passe afin d'ouvrir une session a distance sur le poste désiré.

Un raccourci vers un ping serait aussi intéressant (actuellement ajouté dans un onglet via un plugin)

Hello,

at the ticket page -> Processing ticket you can "Add: FollowUp, Task, Document, Solution". It happend more than once that people enter a long FollowUp, Task or Solution text but by accident they click then again "Add: FollowUp" (or Task or Solution) at the top bar to "add" it, instead of clicking "Add" button below the large text field. That way all the text you have written in the text-area field is lost :-(

Could you please add a small Java-Script check that ask people to "Really clear form?", when they click on one of the top-buttons and there is already text in the large text-area form field.

Thank you.

Possibility of establishing permits so that only the assigned technician or assigned technical group can see the private follow-ups.

Not all technicians should see all private follow-ups

Because we tend to complain more then praise people. I want to take this opportunity to thank you for your ongoing commitment to the project. You have come a long way and you guys are still going strong. What an achievement and keep up the great work you guys are doing. 

Removal of the last available profile will render the given user inaccessible (with a not authorized). The GLPI interface should not allow the last available user profile to be removed. if numrows == 1 then disable or remove the selectbox.

Hi,

Currently, when we call apirest.php/getMyEntities/?is_recursive=1  we get something like that:

{
   "myentities":[
  {
     "id":132,
         "name":"Entité racine >Test"
      },
      {
         "id":5,
         "name":"Entité racine > Test2"
      },
      {
         "id":75,
         "name":"Entité racine > Test3"
      },
...

It's really hard to exploit that output.

In my opinion, it will be better if we can have something like that :

{
   "myentities":[
      {
         "id":0,
         "name":"Entité racine",
         "subentities":[
            {
               "id":5,
               "name":"Test"
            },
            {
               "id":75,
               "name":"Test2"
            }
         ]
      }
   ]
}

Regards.

When adding the weight for Network Equipment, the range is limited to 1-100 Lbs.  This range is not large enough for some the bigger devices.  Please expand this range.

I like to have a function for clean up the custem entered values (like location, Group) if the value is´t used anymore.

Example: All Devices moved to a "new" Business location. Old one isn´t used by any device. Now in the Dropdown the "old" location is still availiable. Of course - it´s possible to delete manual. But - there are so much fields that an automatic cleanup would be nice.

want use GLPI ver 9.2.1  >   ,  1.Display Graph is %  ,  2.export pdf for support fonts THAI , 3. import file SLA form csv

good morning

In the company we use the synology NAS and the GLPI application is very helpful, it is downloaded as a package in the synology NAS store and it works correctly, that's why we install plugins for its improvement, when checking there are new plugins that can be use in newer versions than we have, we currently have version 9.2.2 therefore we would like to have the latest updates and improvements for our NAS of the GLPI application.

If you can do it, we would be very grateful, since we love the tool.