Please check if the feature has not already been requested.
If not, please describe it
Add an upgrade console command
Upgrading GLPI to a new version is a pain. It would be great if there was a console command to upgrade GLPI to the new version.
Add more than one Group at Automatic rule assignment rule
It is not possible add more than one Group to users through Automatic User assignment rule
After add the first group, the option GROUPS is not displayed again.
It will be very usefull to Work with Groups based on Catalog Services
Business rules for tickets
Hi! It would be interesting to add the option of transferring calls between entities in the rules, as with items. Example: Criterion = technical group Action = entity assign x In this way, calls would be automatically routed between en
User permissions - history etc
Is it possible for the reporting user in the simplified view not to display the history of the request and information such as the person assigned to perform the task
resizing column witdth on ticket list view
Hi,
I do not know if this is a big modification or not but resizing horizontaly column witdth on assistance view would rock(and thank you for already adding the column reorder in glpi 10 !)
Kind regards,
Add apereo/phpcas to standard GLPI build
Please add apereo/phpcas to the standard GLPI build.
As far as I can see, the licensing problem that caused the library to be removed 5 years ago currently does not exist.
https://www.apache.org/licenses/GPL-compatibility.html
composer.json:
...
"ext-zlib": "*",
"apereo/phpcas": "^1.6",
"blueimp/jquery-file-upload": "^10.32",
...
Transferência de tickets entre entidades
Acrescentar a transferência de tickets entre entidades de forma mais simplificada, assim como ja acontece com os ativos. Hoje ao transferir um ticket o GLPI copia categoria para outra entidade, o que nao é viavel.
Group parent tickets with child tickets + status of child tickets
Hi,
-An option to group linked tickets together on the assistance dashboard would help organisation.
-Also having the status and title of a child/ticket ticket in the linked ticket column would also be interesting.
Add a criteria to not update deleted computers
Currently, a computer in the trashbin continues to be updated by its inventory agent. This is especially problematic when the computer in the trashbin is a duplicate, and the other one that is not in the trashbin is therefore not updated by the inventory.
A workaround could be to put all the computers in the trashbin with a status of "Deleted", and to add a criterion "does not have the status Deleted" on all the import criterias "computer update".
Suggestion: Add an "is deleted" criteria for import rules.
Knowledge base default tab : browse instead of search
Hi,
It may be debatable, but the search tab which is default makes the knowledge base look empty to the user, he then has to click on browse to see the content.
Debatable but I think if you would open a Onenote to reach the search page, you would be disappointed.
Сервис поддержки клиентов работает на платформе UserEcho