Please check if the feature has not already been requested.
If not, please describe it
TICKETS NOT AUTO UPDATE, THEY're Static
The auto update from tickets list its not working and the audio from notifications is not working. Anyone can help me?
Config > General > Default values > Auto Update Tickets (Ticket list, Kanban Project)
*The tickets do not reload the page to show the tickets, just if i press f. Summing up, the function above doesn't work*
HELP!!!
Ability for self-service users to choose ticket entity
For self-service users there should be optional to be able to select what entity a new ticket should be created in (in the "simplified interface), in the same way that entity can be chosen in the "standard interface".
In that way, a user can have a single self-service role in a root entity with the benefit of being able to create and view tickets in all sub-entities without having to change entity in the upper right corner
Choose TLS version in LDAP transactions
Some firewalls filter out older versions of TLS, even if the server and client accept it.
Add the ability to choose which version of TLS to use
Useritemexport Plugin PDF Dizayn Help
Hello,
Can we change the user entity PDF format in the Useritemexport plugin? Is it possible to design a form like the one I sent in the attachment instead of the existing form? The form type I have prepared is capable of meeting the demands of all users. Since I do not have PHP knowledge, I could not make the necessary changes. I would like your support in this regard.
Allow to associate an email to a group
Allow to associate an email to a group, so that notifications are sent to that email instead of to the group members.
Example:
When a task is added, send a notification to support@mail.com (the mail of the group) instead of tech1@mail.com, tech2@mail.com, etc. (The e-mail of each user in the group)
Add option to make Default Profile recursive on entity
Hi,
When editing a user permission profile, you can set it as "default" for new users. It should be possible to set it as recursive by default too. This is a serious isssue, see example below.
I have a stock of 50 audio helmets, and i put it under entity C , so others can't mess up with my stock.
A new user is created by LDAP Sync, or automatically created by anything. By default it will be in "Root Entity", with "Self Service" profile, not recursive.
This means i can't link the audio Helmet or any piece of material without changing the user profiles. And changing the user profils is a whole other level of privilege.
Knowledge Base - Subject should display as a title in Knowledge base (view) tab
Currently when viewing a KB article the header is displayed as follows:
Subject
A Very Interesting Article
Content
My very interesting article content. Blah blah blah....
The subject is not formatted in any way like an article title and I often find myself creating a further title in my Content area formatted with H1 tags.
I would prefer it if we did not waste space at the top of the viewable version of the KB article by including the works Subject and Content, instead it would be preferable if the header same header as above were formatted as follows
A Very Interesting Article
My very interesting article content. Blah blah blah....
Mail collector via company proxy
Hello,
The mail collector does not use the proxy informations for connection to the IMAP server.
Please, could you add this missing functionality ?
With kind regards
Notification for all "Assets" for "Status/Owner" changes.
Please add Email Notify to Owner or someone when an Asset "Status" or "owner" are changed.
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