In GLPI we have the posibility to mark follow-ups and task as a private items but there is no option mark as private the validation request and the validation response.

It could be very useful if we don't want the user see all the validations.

Like follow-ups and tasks, it would be a capability in the profile setup.

Hi,

Is it possible to integrate Bookstack Wiki in GLPI in replacement of the GLPI wiki ?

Thanks !

Hello, I think it would be a nice feature to have the option to allow watchers to chance ticket status when submiting a follow up via GLPI.

In my company sometime a ticket needs to have a green light of a third party (we've not yet fully implemented the approval module) or add relevant information to a ticket.

The way it works today is that if said user replies via e-mail GLPI will change the status back do processing but if they do via GLPI page, even if they uncheck the pending button, status won't change.

When using a ticket, I want to assign some consumables to it and have them be adjusted in the consumables panel.

So, if I have a printer that the team submitted a ticket for more ink, 

1. I go into the ticket
2. click a new "consumables" tab
3. Add the consumables to the ticket (just like items, only with the extra "consumables" data like who it's assigned to)
4. The inventory in consumables changes to reflect the ink that was used.

 Must have a Computers dashboard by operating system. 

"Computers by operating system"

W7, w10, w11, ubnt, redh....

read only field in tickets using template
the template editor selects the fields that should be read only 
should be something like the ability to select hidden fields and mendatory fields 
it can be populated by business rules,

Hello,

I would like you to add the option to set a template "answer" in the predefined fields, as this option does not currently exist. What I want is that when you click the "Answer" button in the tickets, a preselected template with the response for the ticket automatically appears.

Tickets template > Predefined Field > Answer not exist

There is a similar option now, but you have to select the answer template manually. It would be great, if glpi could do it automatically base on a predefined field.

Original GitHub issue:

https://github.com/glpi-project/glpi/issues/17909

1. Press "Create a ticket"
2. Go to "items" section
3. Choose an item
4. Notice that if you don't press "add" right below the items, but use the "+Add" button at the bottom of the page, ticket gets created without the asset assigned to the ticket

It would be great if item would be added to ticket without the need to push the "Add" button.

The project functionality can be improved with the description field being changed from a textarea to a rich text editor like the ticket field, with formatting capabilites.

This was reported at https://github.com/glpi-project/glpi/issues/16604 and was directed to this page, but I cannot find such topic here, hence creating this topic.