Hi,

add notifications with the type "Knowledge Base" to send alerts on change of an article. In option, the target of the alert could be define by the target of the article. And the notification will be activated by an option on the article (notification : yes/no).

Letting a user evaluate a ticket anytime can direct to poor data. As time time passes, the clarity of how well or not the ticket was solved is not the same (the user can even forget what was done).

For instance: my computer is working slowly. A technician acts and solve the incident (maybe optimizing, removing unwanted files, etc..). 5 months again, the computer can be slow again, and the user now says: the first ticket was poorly solved, so he can be influenced for a second problem, when trying to aswer the survey.

Taking that in consideration, and since this feature ("Time to respond to the survey") doesn't exist at this moment so any survey will stay open forever (https://github.com/glpi-project/glpi/issues/7028), it would be useful to implement this time limit

For instance, under "Financial Information" for assets, we regularly buy from international suppliers in their local currency.

It would be really useful for record the price paid in the original invoice currency.

It would be great to have a "ALL" choice in profil list.

So the user can see everything he has the right to (without having to change entity/profile).

It is annoying to switch entities and profiles several times an hour on medium/large instances of GLPI with many profiles and (sub-)entities.

Fazer os dados do mini dashboard corresponderem com os filtros dos chamados.

Hello,

Is it possible to implement an automatic relaunch of tickets when the requester has not given any news for a certain time ?

This will add a new followup with a text.

after a certain meter it will close the ticket.

With GLPI9.5, we now have a native Dashboard. However, it would be a great improvement if we could select only a few specific categories instead of the whole lot. Thus, we could plot graphics dedicated for each employee / each group of people using GLPI to manage the assistance they give, without having stats for all the tickets created within GLPI.

Adding the possibility to activate 2 factor authentication for users (or force the use of it).
Using TOTP, would allow the use of Google Authenticator, Microsoft Authenticator, Authy, ...

It would add a good layer of security for users that have access to sensitive data

Add the possibility during the creation of a new user to force the modification of the password at the first connection.

Hello,

As a user, when I attach a document to a text in the followUp menu, I would like the text in the attachment displayed in one single action. (see example below)

Default attachment file in the FollowUp menu :

New_Features_Attachment_Files: