Templates to fill categories, task, source by industries to make more easy the setup, configuration and parametrization of the GLPI

It would be usefull to add in profile, an option allowing ticket creation from another entity.

When a notification contains multiple recipients, GLPI sends one mail per recipient.

Is it possible to change this behavior to send an unique mail with headers ?

For example, when recipients are requester and watcher. GLPI should send an unique mail with following headers :

- To : requester(s)'s e-mail address(es)

- Cc : watcher(s)'s e-amil address(es)

WebRTC is a new open framework for the web that enables Real Time Communications in the browser. Moreover it enables the voice calling, video chat, and P2P file sharing without plugins for browser-to-browser applications. WebRTC offers web application developers the ability to write realtime multimedia applications like video chat on the web, without requiring plugins, downloads or installs. It's purpose is to help build a strong RTC platform that works across multiple web browsers and multiple platforms. The major component of the WebRTC are: getUserMedia, PeerConnection, DataChannels. The first allows a web browser to access the camera and microphone. The second sets up audio/video calls. The last one allows browsers to share data via peer-to-peer. Do you imagine this in GLPI? It's JUST AWESOME!

In GLPI we have the posibility to mark follow-ups and task as a private items but there is no option mark as private the validation request and the validation response.

It could be very useful if we don't want the user see all the validations.

Like follow-ups and tasks, it would be a capability in the profile setup.

Would it be possible to add a condition for questions which allowed the selection of a specific profile, so that for example: if that profile were to be active with the user you could show/hide a question/form section based on it being active?

It would be beneficial to create custom user profiles in GLPI based on departments and assign permissions to different entities.

(This example is very simplified)

Example:

1. User Profiles:

   • IT Department
   • HR Department
   • Finance Department
   • Marketing Department

2. Permissions:

   • Tickets
   • Assets
   • Projects

3. Entities:

   • IT Entity
   • HR Entity
   • Finance Entity
   • Marketing Entity

Permission Matrix:

Collaborative Projects:

Explanation:

• IT Entity: IT and Finance departments collaborate on Project A.
• HR Entity: HR and Marketing departments collaborate on Project B.
• Finance Entity: IT, Finance, and Marketing departments collaborate on Project C.
• Marketing Entity: Marketing, HR, and IT departments collaborate on Project D.

Benefits:

• No need to switch profiles.
• All information is available in one view.
• Users see only the departments and entities where they have permissions.
• Simplifies workflow and improves efficiency.
• Enhances collaboration by allowing multiple departments to share permissions within the same entity.

With templates, you can set rules for defining items like tickets or assets. Applying this to profile customization in GLPI allows users to work within the full structure of the root entity but only see departments and entities where they have permissions. This avoids the need to change profiles to work in different departments.

Right now you cannot add notes for racks, PDUs, Passive Devices or Cables. Not sure why these are excluded but notes should be available for everything.

When creating a dashboard, could we possibly be able to integrate "saved search" results as widgets ?
Thanks in advance

Lorsque nous créons des "tableaux de bord" (ou 'dashboard'), peut-on imaginer une possibilité d'intégrer les résultats des "recherches sauvegardées" sous forme de widgets ?
Merci par avance