Planning : Overlapping tasks

richard jacques 3 years ago updated 3 years ago 1


We have a problem with GLPI. We have implemented the scheduled task system for technicians, however when the same technician schedules the task for a day and a time when there is already another task with the same time on the same day, it just marks him a message of 'Warning:

"User ******* is busy for the selected time period

  • Task ticket for one: from 02-17-2021 10:30 am to 02-17-2021 11:00 am
    New Agent Form
  • External event: from 02-17-2021 10:00 to 02-17-2021 12:00
    busy "

We want this to block the user and not save the task.

Looking forward to your feedback,

Thank you very much.


This is a bug, it must be possible to be able to prohibit an overlap of

tasks. There it is just attention there is another task. The technician

is totally lost afterwards in his schedule