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Planning : Overlapping tasks

il y a 4 ans • mis à jour il y a 4 ans • 1

Hello,

We have a problem with GLPI. We have implemented the scheduled task system for technicians, however when the same technician schedules the task for a day and a time when there is already another task with the same time on the same day, it just marks him a message of 'Warning:

"User ******* is busy for the selected time period

Task ticket for one: from 02-17-2021 10:30 am to 02-17-2021 11:00 am
New Agent Form
External event: from 02-17-2021 10:00 to 02-17-2021 12:00
busy "

We want this to block the user and not save the task.

Looking forward to your feedback,

Thank you very much.

Regards,

Voter

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This is a bug, it must be possible to be able to prohibit an overlap of

tasks. There it is just attention there is another task. The technician

is totally lost afterwards in his schedule

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