Your comments
Ah, workaround would be using the reporting ;)
Can be done via Administration->Rules->"Rules for assigning a category to software"
But why this is in 2 different menus?
So, is this behavior a bug or a feature request?
Possible the actual workflow is to manually import all (necessary) groups?
-> so I should put this as a feature request.
How to contact them?
or a configuration issue.
Thats it. Thanks for pointing out the config items.
Not working here. Only sync existing groups but do not create them. Neither in 0.85 nor in 0.9.
Did i miss some settings?
Service Catalog belongs to monitoring plugin.
I would recommend using appliances for your purpose.
Isn't this included with the fusion inventory plugin?
Tried to using groups, but did not work.
A member of an group which is assigned to an Asset can't choose that asset on creating tickets.
Btw, question should be more to an asset instead of a computer.
A member of an group which is assigned to an Asset can't choose that asset on creating tickets.
Btw, question should be more to an asset instead of a computer.
Customer support service by UserEcho
Thats possible with the behavior plugin. See also this discussion.