Are you suggesting to add a feature that would make GLPI list all existing (see note below) GLPI plugins on "Setup > Plugins" page (or a sub-page of this GLPI area) and allow to fetch their installer directly from this page (+ installation and activation as currently) without leaving the browser?

This is a good idea.

« all existing » = any plugins listed on multiple configurable directory/sources (initial one being: http://plugins.glpi-project.org/).

Are you talking about this Wiki?

Don't know if it still used but it is listed on the official GLPI website.

You mean associate the computer the requester user is using to the opened ticket?

Tickets are not only for computer issues, it can be for phones, printers, Internet connections, etc.

How could GLPI determine such information when a user is associated to more than one computer?

In the "Create ticket" form, user gets prompted for the element, his computer is in that list.

Can you provide more informations about the context: what were you doing to make this error happens?

Which web server are you using?

Is it returned to the browser? Is it in the web server logs? Is it in the application logs?

I'll provide a translation of initial idea:

Hello,
Regarding notifications, the ##ticket.urlapprove## placeholder currently links to Ticket tab (main tab for Ticket) instead of Processing ticket tab. Yet it would give the user a one-click access to solution approval or refusal from the notification e-mail.
Thanks

I'm +1 on this: it is sometimes difficult to obtain feedback from end-users, let's make sure nothing gets in their way.

There is a webcal:// URL for planning: can't it be added to Outlook (client-side solution)?

Disclaimer: I like the fact that additional features for GLPI are possible via plugins: this makes the GLPI core less bloated.

Why integrate a plugin into the GLPI Core? If the plugin does the job there is no need to make it part of GLPI.
If you think the plugin's features should be integrated into GLPI's core: please explain why it should be, which advantages it would brings, why the plugin-solution is not working (or badly).

Tickets can be associated to web application (tested on GLPI v0.90 and WebApplications v2.1.1): did you enabled it in the Profile configuration?

+1

Allows to clearly indicate the phone/ISP/hardware provider's issue/request/ticket reference ID.

Criticality is often related to a (infrastructure) service such as Internet network access, DNS resolution or a web application.

There is a work in progress to make iTop works/communicate with GLPI.