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  2. Paulo Lima

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Assign inputs

This situation that asks, is wrong in some way?
hace 8 años
Integrate Instant Messaging Server (Openfire - Spark)

Really would be really cool, especially if it were possible some additional implementation of remote access, like anydesk among many others ..

hace 8 años
Warranty Expiration Date

Or: Expired to 18 days.

hace 8 años
Add/link ticket to Project directly not only using project task

Is GLPI currently able to make some success / impact returns?

Now I understand what you want to do, it seems interesting indeed!
But without having to measure this "ROI", it turns out to be just a tool of history, as I see it ..
My great use of GLPI is for the history of maintaining Equipment / Requests for repairs, which has no end, is just a history. , Where it is not possible to have expense metrics.

I have this idea to improve the item "inputs", but I think it will take a long time, because of the low relevance relevance they gave ..

hace 8 años
Add/link ticket to Project directly not only using project task

I believe it is for the sake of methodology.


From what I could understand of what you described, you want to be able to create a ticket and assign it to a task in the project, being that currently only the reverse is possible, project for ticket ..

Because I say it's a matter of methodology: Once you have the project registered, the tasks are just records of activities that need to be performed on demand, someone has already done the survey and planned what to do, the call would be to keep a history of the task ..

https://pt.wikipedia.org/wiki/Metodologia_de_projeto


hace 8 años
Assign inputs

For example: I do maintenance in cftv cameras. These cameras could be added to the control of equipment without problems, but in case of consumer items for them, such as pam / tilt belts or other electronic component, it would be much more efficient to assign this input to the equipment, thus being able to control Of which component was used in each maintenance and what is the cost already invested in this equipment, being able to evaluate the need to dispose of it.

This can also be applied to other items, such as computers or servers, that consume inputs, such as a network card, memory, keyboard, mouse, etc.

For internal inventory control of the IT sector, the assignment of this input to an equipment or ticket is more interesting than per user, which is the current function..

Google translate

hace 8 años


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