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+3

Ticket creation from another entity

ylagva 10 years ago 0

It would be usefull to add in profile, an option allowing ticket creation from another entity.



+3

Notifications : unique mail

nicolas quiniou-briand 10 years ago updated 10 years ago 2

When a notification contains multiple recipients, GLPI sends one mail per recipient.

Is it possible to change this behavior to send an unique mail with headers ?


For example, when recipients are requester and watcher. GLPI should send an unique mail with following headers :

- To : requester(s)'s e-mail address(es)

- Cc : watcher(s)'s e-amil address(es)

+3

WebRTC in GLPI

Juan Fernando Villa Hernández 10 years ago updated by M. Cecil Dietz 10 years ago 3

WebRTC is a new open framework for the web that enables Real Time Communications in the browser. Moreover it enables the voice calling, video chat, and P2P file sharing without plugins for browser-to-browser applications. WebRTC offers web application developers the ability to write realtime multimedia applications like video chat on the web, without requiring plugins, downloads or installs. It's purpose is to help build a strong RTC platform that works across multiple web browsers and multiple platforms. The major component of the WebRTC are: getUserMedia, PeerConnection, DataChannels. The first allows a web browser to access the camera and microphone. The second sets up audio/video calls. The last one allows browsers to share data via peer-to-peer. Do you imagine this in GLPI? It's JUST AWESOME!

+2

Generic custom asset connections

flex 2 months ago 0

I noticed that currently "custom" assets from asset definitions are only able to connect to peripherals. As stated in https://forum.glpi-project.org/viewtopic.php?id=293194, it is planned to mark custom assets also as "peripherals" itself to connect them to computers.

I suggest it would be handier and more generic to let the user decide when defining the asset definition, to which other asset types the custom asset can be connected to (otherwise, as far as I understood from the forum post, you can only connect either to computers or peripherals).

+2

Add "Costs" to Asset definitions - Capacities

Viktor 2 months ago 0

Starting GLPI 11, there is the possibility to create own Asset Definitions. That is really cool!

However, in the Capacities tab, there is no possibility to add "Costs". Just like to contracts or projects.

That would be really awesome!

+2

Adding IPMI to list of "Remote Management"

Megachip 6 months ago updated 6 months ago 3

Would be nice to have IPMI/BMC/iLO ... als selection in remote management. 
GLPI Agent had already ipmi detection, so it could filled automatically. 

+2

New status to Tickets

Dante Bruno 8 months ago updated by Paper 8 months ago 1

I think it is valuable to have the status "cancelled" for tickets declined by requester.

Changing the status to "cancelled" is important so that the system does not include the ticket in statistics and to prevent it from being marked as a breach of an SLA.

+2

Private validations

nuria2c 11 months ago 0

In GLPI we have the posibility to mark follow-ups and task as a private items but there is no option mark as private the validation request and the validation response.

It could be very useful if we don't want the user see all the validations.

Like follow-ups and tasks, it would be a capability in the profile setup.

+2

Business rules can make actions on plugin fields.

pietervanopstal 11 months ago 0

It could be nice to make it possible to change values from the custom field plugin with business rules for tickets.

+2

formcreator Question Condition for specific profile

bahusafoo 12 months ago updated by SOUFIANE 12 months ago 1

Would it be possible to add a condition for questions which allowed the selection of a specific profile, so that for example: if that profile were to be active with the user you could show/hide a question/form section based on it being active?