Please check if the feature has not already been requested.
If not, please describe it
ability to add note in tickets
Hi
Should be great if we can (mass) add notes to tickets in helpdesk tickets' list or in a ticket (with a field named Note like History, Changes, Problems, etc.)
These notes would only be accessible for tech / manager not for users.
Thanks
Server and dependencies map
Hello
I am looking for a software to have a map with hard / soft dependencies and impact.
Thx for your answer
Projects - treeview
I would like to ask, if there is some chance to have something like "treeview" on Projects site with for example 4 sub-levels (or more - automatic sub-level count)?
Best view will be...
first level - main projects
second level - child projects of first level
third level - child projects of second level
fourth level - tasks of child projects of third level
We have many projects and child projects. It is very uncomfortable.
Thank you. Jan
Maximize and minimize categories
Hi,It'd be great to be able to minimize and maximize categories when creating a ticket. In the case, we use a lot of categories and we don't want to expand all by default.
Have same alignement in headers and columns
text in column is left aligned and text is centered in column header, this is sometimes a bit confusing.
Is think header should have same aligment than its column
http://forum.glpi-project.org/viewtopic.php?pid=330393#p330393
Rocket.Chat's hubot for GLPI integration
Add an adapter for RocketChat (https://rocket.chat/).
The adapter can perform the following :
- get info from a specific ticket
- get all the open tickets
- get all tickets from an operator
- get all tickets from an user
- ...
Thanks
Add VLAN search field when associate a VLAN to network port.
When the list of VLANs is large scroll it manually is uncomfortable.
Show assigned licenses in Module Licenses
Would it be possible to add a column in main page "number of assigned licenses"? I would like to use it to create a simple license balance.
Slack Integration
Dear GLPI Staff. Best Regards. Is it possible to integrate Slack natively into the GLPI?
Possible Uses:
- The number of Channels would be made at the Reason of the Categories or Entities
Being
able to make use of the Bots so that they search in each channel would
look for objects related to this such as computers, incidents, devices
people etc.
Be able to use bots that can read the knowledge database and suggest things to us within the channel or recursively
Be able to use BOTS to suggest information such as possible tasks to create, documents and other objects
Be able to use BOTs that support projects, suppliers, contracts and SLAs.
That is to say Enable reading the different options, API and interaction with SLACK as best as possible.
Customer support service by UserEcho