Hi,It'd be great to be able to minimize and maximize categories when creating a ticket. In the case, we use a lot of categories and we don't want to expand all by default.

text in column is left aligned and text is centered in column header, this is sometimes a bit confusing.

Is think header should have same aligment than its column

http://forum.glpi-project.org/viewtopic.php?pid=330393#p330393

Add an adapter for RocketChat (https://rocket.chat/).

The adapter can perform the following :

• get info from a specific ticket
• get all the open tickets
• get all tickets from an operator
• get all tickets from an user
• ...

Thanks

When the list of VLANs is large scroll it manually is uncomfortable.

Dear GLPI Staff. Best Regards. Is it possible to integrate Slack natively into the GLPI?

Possible Uses:
- The number of Channels would be made at the Reason of the Categories or Entities
Being

able to make use of the Bots so that they search in each channel would

look for objects related to this such as computers, incidents, devices

people etc.
Be able to use bots that can read the knowledge database and suggest things to us within the channel or recursively
Be able to use BOTS to suggest information such as possible tasks to create, documents and other objects
Be able to use BOTs that support projects, suppliers, contracts and SLAs.
That is to say Enable reading the different options, API and interaction with SLACK as best as possible.

when creating ticket by web interface, ticket is created in the requester entity( it makes sense if only one entity)

there is no rule to assign entity for mailgate : ie :

criteria : collector is my collector

action : assign requester default entity ( or assign requester 'first' entity)

Hello,

The idea is to be able to add filters on notifications.

Example: to send notifications for ticket update only when priority is greater than 'high'.

Thank you

Regards,

Tomolimo

Add a form to manage cartridges applications for end user:

• Consumables Application Validation System,
• Associated Notifications,
• Wizard user based on the available stock.

(like the "consumables" plugin)

I would be nice to be able to browse a ticket history in a form of snapshots instead of a pure historical list of events.

Today, if we need to have an idea of the state of a ticket in history, we need to dig into the logs ('Historical' tab), and to figure out what has been modified. Tomorrow it would be good to be able to browse ticket history as snapshots of the ticket states.

I mean for example: to be be able to view the ticket on a specific date like open date, solve date, and to be able to view all the field contents that were at these dates.

What do you think about this?

Regards,

Tomolimo

Create status matrix for asset status changes.

For the moment it's possible for ticket changes.

By doing so, we can make sure that some status are not selectable for some tech profiles (for example only one profile can withdraw assets).