When using a ticket, I want to assign some consumables to it and have them be adjusted in the consumables panel.

So, if I have a printer that the team submitted a ticket for more ink, 

1. I go into the ticket
2. click a new "consumables" tab
3. Add the consumables to the ticket (just like items, only with the extra "consumables" data like who it's assigned to)
4. The inventory in consumables changes to reflect the ink that was used.

When creating a dashboard, could we possibly be able to integrate "saved search" results as widgets ?
Thanks in advance

Lorsque nous créons des "tableaux de bord" (ou 'dashboard'), peut-on imaginer une possibilité d'intégrer les résultats des "recherches sauvegardées" sous forme de widgets ?
Merci par avance

Today, when you have a root entity and several child entities, whenever you add any item to the child entities, it ends up being shared with all of them. However, there should be an option to create an exception. Currently, you are forced to share with al

Dear Community,

Im not the first Person that ask this question: how its possible to reorder the sequence of the tabs.

Example: with the plugin "additional fields" I create a new Tab and the Tab is the last one in the sequence. Its possible to move them to another position?

I dont need a graphical solution, it would be great to have a temporary solution in the code :)

regards

Katrin

We would need a function with which one can select and add several assets at once in the ticket creation. The best thing would be to be able to select several assets in the asset view via mass editing and to create a ticket with the selected ones right away.

In the area of operational technology (OT), machines are assembled from various parts.
I am looking for a way in GLPI to better manage this assembly.

I would like to have a feature that allows me to effortlessly link assets together and then view them as a cohesive unit. That is, when the state of one asset changes, the state and location of the other asset should automatically adjust. It should also be possible to display the information about the linked assets in the asset overview.

An example: we have many scales in our company and they consist of 2 parts. The weighing terminal and the scale part.
I would like to create these 2 parts as an asset and be able to link them to the functions mentioned. So if I change the position in the terminal, the position of the scale should change automatically.
If the scale is defective and I change the status, this should also happen with all parts that are attached to it.
If only the terminal is defective, it should also be possible to separate it just as easily and link it to a new asset.

Components are not suitable for this because I miss categories and cannot add new ones, and they are actually designed for multi-part items. I need the information of an asset for these parts. Components don't give me enough fields unless I add them through custom fields, but that's not the best way and Impact Analysis does not cover everything I need.

Hi,

Could we please have an option field in the ticket for : 

-either let people add participants to the ticket by adding them in CC when they answer
-either do not let people add participants to the ticket by adding them in the CC

(ref. https://github.com/glpi-project/glpi/issues/13269)

Kind regards,

When creating a new user, it's showing the "Last Name" and "First Name" fields into USA format.

In my country (Brazil), it's more common we fill the First name and the Last name after.

Into my User preferences and at Global preferences, we'd set the Display order of lastnames firstnames (Ordem de exibição de sobrenomes e nomes) to "First Name, Last Name" (Primeiro nome, Sobrenome).

It would be great if GLPI also reflect this preference at it's forms.

I am using GLPi templates to set up very specific workflows. Each ticket template has its own knowledge base article.

It would be awesome if I could set up a knowledge base article as a predefined item in a ticket template.

This would save as a lot of work and it would be as simple as being able to set a URL link when you define a template.