Hello,

I use the API through an "admin" account to do not have to manage all GLPI token of each users.

I can't find out how to do action "as a specific user". Even if I force some parameters, actions are done with my admin account.

Is it possible to add a new function to do action as an other user (if I have the right to do this of course) or to change my active user for another ?

Thanks

Reagrds

Hello!

I'd like that you analyze the possibility of integrating the time ranges and close times of one calendar(definided in setup -> dropdowns -> calendars) with the assistance planning dashboard. The idea is the user see on dashboad the day of week that it is possible or not to set an task project and not be in conflict with some holiday, fo instance. 

Thanks in advance!

Jairo

Hi

Ability to copy and paste computers from the computers' list.

I.E : if you have twice the same computers except the serial number and you want to duplicate

When a tech create a new ticket and use the "Total Duration"(Durée Totale) fields, GLPI created directly a task with the right duration but it create a task with no technician so we can't see the task in planning. It will very usefull if the task will be created with the technician who have created the ticket.

Module to track expedition of material to other office:

Ex. send a new PC to other office, and track this expetition (date, type of PC, Serial, user assign etc.)

it would be useful to manage document as alfresco 

Hi

Here are some ideas to add in the core :

Ability to mass solve / close tickets with reason textbox

Ability to mass forward tickets to technicians / group with description textbox

Ability to mass reopen tickets with description textbox

Thanks

Currently, in business rules, you can check if a requester is (or not), contains (or not), begins/ends with, matches (or not) $something, or if it exists (or not).

It would be great to be able to check if the requester is a member of a specified group.

It could possibly also be useful to be able to check it for "assigned to" or "observers", I assume this wouldn't cost mush more, although I have no usecase in mind for this.

Hello,It could be really interesting to have a way to create automatically a ticket on certain criteria. For exemple on status close it costs exists. What we need is a way to find easily billing tickets.

Hy, the team,

Could we get the ability to filter the visibility of the categories according to the groups. It would be more flexible to add this additional option to more complex organizations like ours.

Thank you.

Salut l'equipe,

Pourrait-on obtenir la possibilité de filtrer la visibilité des catégories en fonction des groupes. il serait plus flexible de rajouter cette option supplémentaire pour les organisations plus complexe comme la nôtre.

Je vous remercie d'avance.