it would be useful to manage document as alfresco 

Hi

Here are some ideas to add in the core :

Ability to mass solve / close tickets with reason textbox

Ability to mass forward tickets to technicians / group with description textbox

Ability to mass reopen tickets with description textbox

Thanks

Currently, in business rules, you can check if a requester is (or not), contains (or not), begins/ends with, matches (or not) $something, or if it exists (or not).

It would be great to be able to check if the requester is a member of a specified group.

It could possibly also be useful to be able to check it for "assigned to" or "observers", I assume this wouldn't cost mush more, although I have no usecase in mind for this.

Hello,It could be really interesting to have a way to create automatically a ticket on certain criteria. For exemple on status close it costs exists. What we need is a way to find easily billing tickets.

Hy, the team,

Could we get the ability to filter the visibility of the categories according to the groups. It would be more flexible to add this additional option to more complex organizations like ours.

Thank you.

Salut l'equipe,

Pourrait-on obtenir la possibilité de filtrer la visibilité des catégories en fonction des groupes. il serait plus flexible de rajouter cette option supplémentaire pour les organisations plus complexe comme la nôtre.

Je vous remercie d'avance.

Hello,

It would be great to have the possibility to configure the content of the page Unactive account, like the maintenance page.

It's only display, in french :

Vous n'avez pas accès à cette application car votre compte a été désactivé ou supprimé

Pierre

I would like to ask for the addition of 2 asset types. UPSs and Batteries. This would allow us to keep track of our good spare batteries and know how often we are replacing batteries do to failure or do to scheduled maintenance. Thanks for the consideration.

The number of processor's cores as returned by FusionInventory is the number of used cores.

It's possible to disable some core in the bios. In this case, dmidecode return the information of the total number of cores.

One example is Oracle Database appliances, where cores may be disabled for licensing issues.

It would be interesting to a new field to store the total number of cores.

Hello,

It's possible to add two fields unicity ip address and mac address with the object network ?

Thanks for your answer

Best regards,

Hi,

An enhancement of a task's planning date would be nice. Unless someone tells you to or you look in the code, you can't guess that you can click to edit the date. See screenshot for a proposal, but I'm not a designer, so feel free to enhance it.