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+1

change

ylagva 10 years ago updated by Tomolimo 10 years ago 1
it could be usefull to have same features as ticket.
Plugin custom field : add a custom field to change
Rules : add rules on change

+1

Extend list of PortType

Alfons Karasek 10 years ago 0
Please alow users to extend list of PortTypeName, actually only 3 values (Twisted pair/Multimode fiber/Single mode fiber). I suggest put list into new database table (similar of NetworkEquipmentType).
+1

Change color approval

ylagva 10 years ago 0

Please could you change the color of approval, this green is very awful and not very visible.


#bcda1a would be better.


commonitilvalidation.class.php line 499

+1

Automatically adding requester to ticket in standard interface

pac 10 years ago updated 9 years ago 2

like ealier version

+1

copy closed ticket

Yannick 10 years ago 0

It would be usefull to have the possibility to copy a closed ticket for technician without change status manually.

+1

Get the PC name in a ticket

Javier Samaniego 10 years ago updated by Ariel 9 years ago 5

Is it possible get or associate the PC that send the ticket to the ticket?


Thank you.

+1

Pretty URLs with htaccess

The URL at today is: http://myurl.com/front/funtionality.php?id=XXX or http://myurl.com/plugin/funtionality.php the idea it's change this trough htaccess for http://myrul.com/funtionality/ID I mean the URL change to this: Example the URL for projects it is:http://myurl.com/plugins/projet/front/projet.php the htaccess change just for /project/ and when you chooose a project appear form this must be changed too so: form + ID it's reduced so the final it's http://myurl.com/projet/01 or ticket case Example the ticket URL it's: http://myurl.com/front/ticket.form.php?id=000000 the htaccess change just for /ticket/ and when you chooose a ticket appear form this must be changed too so: form + ID it's reduced so the final it's http://myurl.com/Ticket/20153001

+1

add ipam fonctions

Quette Nicolas 10 years ago 0

I would like in the future version to glpi a ipam

0

Sequential Approval in Enterprise Service Management

Usama 2 days ago 0

I’m trying to implement sequential approvals on Enterprise Service Management forms/tickets. I attempted to use Business Rules, but as soon as I add an additional criterion—such as Description → Contains, alongside Approval → Granted—the rule fails to trigger.

My requirement is to have different approvers for different types of service requests (e.g., recruitment requests, termination requests, leave requests). At any stage, if an approval is refused, the approval flow should stop and the ticket should close.

The challenge is that I cannot add additional criteria in the Business Rule to differentiate request types; as a result, the rule would apply globally to all tickets where approval is granted, forcing me to configure only one user or one group as the second-level approver—which defeats the purpose. ESM forms require different approvers depending on the request type.

Has anyone managed to solve this using Business Rules?

My other option is to explore configuring Entities, which in theory should work—but so should the rules, at least on paper. :(

0

[Feature Request - GLPI 11] UX Improvement: Grouping items in the "Assets" menu

yann estada 3 days ago 0

Bonjour l'équipe et la communauté,

Je souhaite proposer une amélioration concernant l'interface utilisateur de GLPI 11, spécifiquement au niveau du menu Parc (Assets).

Le constat : Actuellement, tous les types d'équipements (Ordinateurs, Moniteurs, Réseau, Imprimantes, Périphériques, etc.) sont listés au même niveau sous le menu "Parc". Avec l'ajout d'objets personnalisés, cette liste devient très longue et difficile à scanner visuellement.

La proposition : Serait-il possible d'introduire une fonctionnalité (native ou via configuration UI) permettant de créer des sous-groupes visuels ou des séparateurs dans ce menu ?

L'idée n'est pas de changer la structure de la base de données, mais uniquement l'organisation visuelle du menu.

Exemple d'organisation :

Parc

--- Infrastructure --- (Séparateur ou Sous-menu)

 Réseau

Rack

PDU

--- Postes de travail ---

Ordinateurs

Moniteurs

--- Périphériques ---

Imprimantes

Téléphones

Cela améliorerait grandement la navigation au quotidien pour les techniciens. Qu'en pensez-vous ?

Merci pour votre excellent travail sur la v11 !