Please check if the feature has not already been requested.
If not, please describe it
Extend list of PortType
Change color approval
Please could you change the color of approval, this green is very awful and not very visible.
#bcda1a would be better.
commonitilvalidation.class.php line 499
copy closed ticket
It would be usefull to have the possibility to copy a closed ticket for technician without change status manually.
Get the PC name in a ticket
Is it possible get or associate the PC that send the ticket to the ticket?
Thank you.
Pretty URLs with htaccess
The URL at today is: http://myurl.com/front/funtionality.php?id=XXX or http://myurl.com/plugin/funtionality.php the idea it's change this trough htaccess for http://myrul.com/funtionality/ID I mean the URL change to this: Example the URL for projects it is:http://myurl.com/plugins/projet/front/projet.php the htaccess change just for /project/ and when you chooose a project appear form this must be changed too so: form + ID it's reduced so the final it's http://myurl.com/projet/01 or ticket case Example the ticket URL it's: http://myurl.com/front/ticket.form.php?id=000000 the htaccess change just for /ticket/ and when you chooose a ticket appear form this must be changed too so: form + ID it's reduced so the final it's http://myurl.com/Ticket/20153001
Sequential Approval in Enterprise Service Management
I’m trying to implement sequential approvals on Enterprise Service Management forms/tickets. I attempted to use Business Rules, but as soon as I add an additional criterion—such as Description → Contains, alongside Approval → Granted—the rule fails to trigger.
My requirement is to have different approvers for different types of service requests (e.g., recruitment requests, termination requests, leave requests). At any stage, if an approval is refused, the approval flow should stop and the ticket should close.
The challenge is that I cannot add additional criteria in the Business Rule to differentiate request types; as a result, the rule would apply globally to all tickets where approval is granted, forcing me to configure only one user or one group as the second-level approver—which defeats the purpose. ESM forms require different approvers depending on the request type.
Has anyone managed to solve this using Business Rules?
My other option is to explore configuring Entities, which in theory should work—but so should the rules, at least on paper. :(
[Feature Request - GLPI 11] UX Improvement: Grouping items in the "Assets" menu
Bonjour l'équipe et la communauté,
Je souhaite proposer une amélioration concernant l'interface utilisateur de GLPI 11, spécifiquement au niveau du menu Parc (Assets).
Le constat : Actuellement, tous les types d'équipements (Ordinateurs, Moniteurs, Réseau, Imprimantes, Périphériques, etc.) sont listés au même niveau sous le menu "Parc". Avec l'ajout d'objets personnalisés, cette liste devient très longue et difficile à scanner visuellement.
La proposition : Serait-il possible d'introduire une fonctionnalité (native ou via configuration UI) permettant de créer des sous-groupes visuels ou des séparateurs dans ce menu ?
L'idée n'est pas de changer la structure de la base de données, mais uniquement l'organisation visuelle du menu.
Exemple d'organisation :
Parc
--- Infrastructure --- (Séparateur ou Sous-menu)
Réseau
Rack
PDU
--- Postes de travail ---
Ordinateurs
Moniteurs
--- Périphériques ---
Imprimantes
Téléphones
Cela améliorerait grandement la navigation au quotidien pour les techniciens. Qu'en pensez-vous ?
Merci pour votre excellent travail sur la v11 !
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