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COMPLETADO

Associate More Than One Item in a Ticket/Form

NanaVoid hace 3 años actualizado por glpi hace 3 años 1

I wish when I could add more than one associate item in GLPI Forms, and those items should appear with the full name when the ticket is generated by Forms. 

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Search by text in follow-up

carlosbmc hace 3 años actualizado por Curtis Conard hace 3 años 1

Make follow-up searchable.

At this moment there is no any way to sear a Ticket by text in follow-up

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Automatically change status to procesing when self-service upload document

carlosbmc hace 3 años 0

When Ticket is in "Waiting" status, there is no any way to Change status to "Processing" when document is attached by the self service user.
Either There is no way using rules.

Could be enhance the GLPI to do this, although using a rule.

| Bug fix? /no
| New feature? | yes

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Option to request approval to execute a Ticket

lfardin hace 3 años 0

Sometimes, the user request needs a manager (or managers approval) to be done.

Of course we can use the validation feature to simulate this, but it's not a solution validation yet, because sometimes the manager can refuse and the ticket will be closed.

So, it would be helpful to have a new option to send this approval to a group of managers 

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LACP fiber channel

ecorbellini hace 3 años 0
Add LACP to Fiber Channels...
I cannot interconnect 2 switches that use lacp per fiber link
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Type of connections between devices

thehotery hace 4 años 0

I have  couple of printers that connected with USB (to closest computer) and with Ethernet. This ancient forum thread https://forum.glpi-project.org/viewtopic.php?id=17709 suggest  to switch Printer's Management mode to "Global" and it works - it allow to connect printer to multiple PC, but now it hard to say what PC connected via ethernet or with USB.


So it will be nice to have "type of link"  between devices in "connections" tab, like "USB", "Ethernet", "Parallel", "WiFi".. or even for other types of equipments like "monitors" with "hdmi", "VGA", "DVI". Depending of  available ports in device for example

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displayname from LDAP/AD

wagner hace 4 años 0

We need an extra field for displayname from LDAP/Active Diiectory.

It should be usable by Plugins.

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Allow state choice to be optionally selected in Follow Up template

Derry Birse hace 4 años 0

Improved quick fill of follow up information to optionally include state choice in Follow Up template.

So for example, follow up template could be:

Name: Review

Content: State has been changed to Review

Comment: quick change to review state

Source: Direct

Private: No

State: Review

Then all technician would need to do would be select Review from follow up templates and click Add button.

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Add search hook(s) to global search and KB search

Derry Birse hace 4 años actualizado por Curtis Conard hace 4 años 1

Add hooks within the global search engine and KB search engine to allow plugins, to easily provide search results in the correct format for adding to the result list.

e.g. to allow TAG plugin (or any other plugin) to generate results for global and KB search