Add a possibility to look for a ticket by it's exact ID, and not using "contains".

For example "contains 2" will gather id 2, 22, and so on.

Hi

Should be great if we can (mass) add notes to tickets in helpdesk tickets' list or in a ticket (with a field named Note like History, Changes, Problems, etc.)

These notes would only be accessible for tech / manager not for users.

Thanks

add a extension number field to the telephone

Currently when you change location of an asset you have to manually change location of connected devices. Connected assets should inherit location from it's parent.

Hello 

I am looking for a software to have a map with hard / soft dependencies and impact.

Thx for your answer

I would like to ask, if there is some chance to have something like "treeview" on Projects site with for example 4 sub-levels (or more - automatic sub-level count)?

Best view will be...
first level - main projects
second level - child projects of first level
third level - child projects of second level
fourth level - tasks of child projects of third level

We have many projects and child projects. It is very uncomfortable.

Thank you. Jan

Glpi API REST returns tickets with its actors.

but there is no indication about each actor role :

Wich actor is requester, observer or technician ?

these roles would be usefull.

Hi,It'd be great to be able to minimize and maximize categories when creating a ticket. In the case, we use a lot of categories and we don't want to expand all by default.

text in column is left aligned and text is centered in column header, this is sometimes a bit confusing.

Is think header should have same aligment than its column

http://forum.glpi-project.org/viewtopic.php?pid=330393#p330393

Add an adapter for RocketChat (https://rocket.chat/).

The adapter can perform the following :

• get info from a specific ticket
• get all the open tickets
• get all tickets from an operator
• get all tickets from an user
• ...

Thanks