Hello, I think it would be a nice feature to have the option to allow watchers to chance ticket status when submiting a follow up via GLPI.

In my company sometime a ticket needs to have a green light of a third party (we've not yet fully implemented the approval module) or add relevant information to a ticket.

The way it works today is that if said user replies via e-mail GLPI will change the status back do processing but if they do via GLPI page, even if they uncheck the pending button, status won't change.

 Must have a Computers dashboard by operating system. 

"Computers by operating system"

W7, w10, w11, ubnt, redh....

Deployment using the P2P option: The agent scans every host in every available network:

[Tue Nov 12 17:38:41 2024][info] running task Deploy
[Tue Nov 12 17:38:41 2024][info] looking for a peer in the network
[Tue Nov 12 17:43:59 2024][error] [http client] internal response: 500 Can't connect to 192.168.56.89:62354 ...
[Tue Nov 12 17:44:00 2024][error] [http client] internal response: 500 Can't connect to 192.168.0.247:62354 ...
[Tue Nov 12 17:44:01 2024][error] [http client] internal response: 500 Can't connect to 192.168.188.178:62354 ...
[Tue Nov 12 17:44:02 2024][error] [http client] internal response: 500 Can't connect to 192.168.191.109:62354 ...

There should be a way to tell the agent to only scan specific networks.

read only field in tickets using template
the template editor selects the fields that should be read only 
should be something like the ability to select hidden fields and mendatory fields 
it can be populated by business rules,

Hello,

I would like you to add the option to set a template "answer" in the predefined fields, as this option does not currently exist. What I want is that when you click the "Answer" button in the tickets, a preselected template with the response for the ticket automatically appears.

Tickets template > Predefined Field > Answer not exist

There is a similar option now, but you have to select the answer template manually. It would be great, if glpi could do it automatically base on a predefined field.

Original GitHub issue:

https://github.com/glpi-project/glpi/issues/17909

1. Press "Create a ticket"
2. Go to "items" section
3. Choose an item
4. Notice that if you don't press "add" right below the items, but use the "+Add" button at the bottom of the page, ticket gets created without the asset assigned to the ticket

It would be great if item would be added to ticket without the need to push the "Add" button.

The project functionality can be improved with the description field being changed from a textarea to a rich text editor like the ticket field, with formatting capabilites.

This was reported at https://github.com/glpi-project/glpi/issues/16604 and was directed to this page, but I cannot find such topic here, hence creating this topic.

The FAQ on https://glpi-project.org/faq/ refers to "suggest.glpi-project.org" which leads to the following certification warning before redirecting to glpi.userecho.com:

"This server could not prove that it is suggest.glpi-project.org; its security certificate expired 67 days ago."

Is it possible to had in glpi a system that permit user to fill a form and after he done, the form will create the first good ticket once the first ticket is solved the second start, etc. It's like formcreator but formcreator create all ticket directly me I want ticket follow an order...

I think this system will permit to some enterptrise to save time and search because ticket will be created one after one...

If you wan't more precision just tell me :)