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0
Не ошибка

recurring tickets not included in dashboard plugins

cleomar 6 лет назад обновлен 6 лет назад 2

please update counts recurring tickets in "dashboard plugins"

Thanks,

Ответ
glpi 6 лет назад

Hi,


Thanks for your suggestion, but this site is only dedicated to GLPI, not community plugins.

Regards,

0
Отклонен

ticket by e-mail from anonimous

Pitot Adriano 6 лет назад обновлен glpi 6 лет назад 1

Hi there,

in order to increase security, is interesting to accept ticket from anonymous just to that domains are configured in authentication by e-mail.

is a good idea too insert this sender as user to related entity.

Ответ
glpi 6 лет назад

Hi,

Thank you for your suggestion.

This is already possible, you can set strict domain/email/headers/etc... acceptance rules in "Administration > Rules > Rules for assigning a ticket created through a mails receiver".

Regards,

0
Отклонен

Add export of pictures to PDF plugin

cake 6 лет назад обновлен glpi 6 лет назад 1

Currently only the text parts of for example FAQs are exported. It would be nice to get the pictures embedden in the entries exported to the PDF too

Ответ
glpi 6 лет назад

Hi,

Thanks for your suggestion, but this site is only dedicated to GLPI, not community plugins.

Regards,
0
Отклонен

Responsive Layout

FBSDev 6 лет назад обновлен glpi 6 лет назад 1

Convert GLPI to a responsive layout for less screen refresh.

Ответ
glpi 6 лет назад

Hi,

Thanks for your suggestion.


Web GLPI  interface is already responsive.

Regards,

0
Отклонен

how to change the type option of ticket in glpi

nehakpal786 6 лет назад обновлен glpi 6 лет назад 1
Ответ
glpi 6 лет назад

Hi,

Thanks for your suggestion.

This is not possible, and not planned for GLPI.

Regards,

0
Отклонен

GESTIO TICKET

kokinhoderrick 6 лет назад обновлен glpi 6 лет назад 2

je n'arrive pas à configurer un SLA , lorsque je créais cela mais ça ne relance pas le ticket lorsque  le traitement qu'il n'a pas été pris en charge ; je ne trouve pas comment activé les niveaux d'escalade.

besoin d'aide svp

Ответ
glpi 6 лет назад

Bonjour,

Vous pouvez utiliser le forum pour vos demandes de support communautaire : https://forum.glpi-project.org

Si vous souhaitez bénéficier d'un support professionnel : consulter les offres GLPI Network https://glpi-project.org/fr/glpi-network/

Bien cordialement,

Ответ
glpi 6 лет назад

Hi,

Your message is not related to a suggestion.

You can use the forum for your community support requests: https://forum.glpi-project.org

If you wish to benefit from professional support: consult the GLPI Network offers https://glpi-project.org/en/glpi-network/

Best regards

0
Отклонен

comment recuperer mon arborescnce perdu

emmanuel 6 лет назад обновлен glpi 6 лет назад 1
Ответ
glpi 6 лет назад

Bonjour,

Merci pour votre message, celui-ci ne concerne pas une suggestion d'évolution de GLPI.

Vous pouvez utiliser le forum pour vos demandes de support communautaire : https://forum.glpi-project.org

Si vous souhaitez bénéficier d'un support professionnel : consulter les offres GLPI Network https://glpi-project.org/fr/glpi-network/

Bien cordialement,

0
Отклонен

New field: Printed Serial Number

Alessandro Carloni 6 лет назад обновлен glpi 6 лет назад 1

When using FusionInvetiry to update assets information, the "Serial number" information of the device is sometimes different from the serial number printed on the device itself. (ref: https://github.com/fusioninventory/fusioninventory-for-glpi/issues/2857#issuecomment-528764751 )

The solution will be to add another field, called for example "Printed Serial Number", and use it for write the serial number writed on the device. Serial Number will be used only for fusioninventory.

Ответ
glpi 6 лет назад

Hi,

Thanks for your suggestion, but this site is only dedicated to GLPI, not community plugins.

For FusionInventory, you can post your ideas or needs here : https://fusioninventory.userecho.com

Regards,

0

use glpi on tablet on windows touch screen

jerome lienard 6 лет назад 0

For use glpi on touchscreen tablet, I've need to remove the href link on the tabs otherwise my finger automaticly click on the href of the tabs. I've add this code

#html.class.php: line 1234

Html::requireJs('mobile-nav');

#html.class.php: line 5888

case 'mobile-nav':
$_SESSION['glpi_js_toload'][$name][] = 'js/mobile-nav.js';
break;

#js/mobile-nav.js

$(document).ready(() => {
$('#menu>li>a').removeAttr('href').css('cursor', 'pointer');
});

Сервис поддержки клиентов работает на платформе UserEcho