GLPI has only one automatic SLA action that is SLATICKET and this action has only one TICKET RECALL notification, for a 20% ticket and a ticket due date, you will receive the same notification by email. This for the actor is not good, because he will not understand very well, because he can not use more than one notification model for SLA. The ideal is to have 2 notifications for the SLA duedateNotification and Ticket Recall notice. Because this is very important for both the client and the manager to improve the company process.

Create another notification similar to TICKET RECALL for SLA duedate

To deal with asset leasing we need to add the following features :

- start / end date for leasing

- start / end date for leasing warranty

- link infocom to leasing supplier

- link contract to leasing supplier

Please Enable the option of the choose Colours Palettes for Priority Colors in

Preference field

Please add the selectable option Contracts to the Tool Projects in

GLPI.With this option the user could select the "Assigned Contract" in
their Projects

Please add the selectable option Supplier to the Tool Projects in GLPI.With this option the user could select the principal "Supplier" in their Projects

Please add the selectable option Budgets to the Tool Projects in GLPI.

With this option the user could know how make moderate "investments with the budget"

Add the possibility to disable automatic actions from massive actions

Display the right explanations in the Setup => Dropdown form.

There's no legend that indicates what represent each of the 2 colors

Hello,

I use the API through an "admin" account to do not have to manage all GLPI token of each users.

I can't find out how to do action "as a specific user". Even if I force some parameters, actions are done with my admin account.

Is it possible to add a new function to do action as an other user (if I have the right to do this of course) or to change my active user for another ?

Thanks

Reagrds

Hello!

I'd like that you analyze the possibility of integrating the time ranges and close times of one calendar(definided in setup -> dropdowns -> calendars) with the assistance planning dashboard. The idea is the user see on dashboad the day of week that it is possible or not to set an task project and not be in conflict with some holiday, fo instance. 

Thanks in advance!

Jairo