We figured out that we can use a DB views to replace the table linked to an itemType, and it still works fine.

the purpose was to generated reports via the general search of the itemType instances.

Example of use :

We assume the goal is to display a report showing the list of itemTypeX instances and the total number of these instances created by month and by year. so here are the steps to create that report without development.

1. Create a new itemTypeY with minimal columns and configuration. in [http://localhost:8080/glpi/plugins/genericobject/front/type.form.php?id=51]
   
2.  Create the SQL of the view that matches the report need.
3. Add necessary columns labels in the file : /opt/bitnami/apps/glpi/htdocs/files/_plugins/genericobject/fields/tduslivre.constant.php, they could be all of type Text only.
4. Drop the table of itemTypeY.
5. Run the view creation SQL on database.
6. It is done and you can see the report in the following URL by sorting on the right column : http://localhost:8080/glpi/plugins/genericobject/front/object.php?itemtype=PluginGenericobjectTduslivre&itemtype=PluginGenericobjectTduslivre&sort=3&order=ASC&start=0&criteria%5B0%5D%5Blink%5D=AND&criteria%5B0%5D%5Bfield%5D=view&criteria%5B0%5D%5Bsearchtype%5D=contains&criteria%5B0%5D%5Bvalue%5D=&
7. Everything seems to work fine except for isTableExist() that keeps sending warning into log, so we want to fix that warning by changing the GLPI code.

See the associated PR to have a look on the enhancement on GLPI core source code.

I wish I could have the means to save a follow-up or task in case I want to review it later.

At the moment, it is not very helpful to save to a txt file my draft, then copypaste it in my browser.

Hello,

since upgrading the Pc to Windows 10 the Dialog with installed software looks like this.... What's going wrong?

Hi,

I want to customize my actions names as described in the Configuration > Notification page :

For instance, here, I'd like to have "UPD" instead of "Nouveau suivi", to indicate that the ticket was updated.

I may have found an inelegant way to do this by duplicating templates, then replacing the ##ticket.action## by the actual action, which is not cool since I have to deal with too many templates.

Is it possible to customize this ?

Hi,

Conversely from my question about ##ticket.entity##, is it possible to remove the sub category from the ##ticket.category## tag in mail template ?

For example, I have "Ticket category > Sub category", I want to display only "Ticket category" in the notification, but keep the subcategory in my GLPI system, for statistics.

Hello,

I would like to have the choice to display or not "Root entity" in the subject of my notification e-mails.

For instance, if I have "Root entity > Entity" displayed, I would like to choose to display only "Entity".

Is it possible ?

My goal is to get as few information I can in my subject.

Supplier can login and manage his sub-users and thier tickets

bonjour, dans une de mes structure avec GLPI tout les ordinateur ont bien remonter, sauf un qui ce trouve autre part.

Comment extraire les informations des cette ordinateur et les réinjecter dans le GLPI.

Merci d'avance

Hi !

I think it would be desirable to be able to hide the subtasks of a project's task in the tasklist, because it just doesn't seem very ergonomic to me. I will leave it up to you guys to decide whether it's a good idea or not. I think it's just polluting and distracting from the main project's lines. 

Thanks !

Regards

I would need to be able to set a status and actions to my different components (like "ok or ko or others" to status and like "to be clean or to recycle or others" to actions) include them in my enclosures.