The update of tinyMCE in this PR can provide this feature :

https://github.com/glpi-project/glpi/pull/167

https://github.com/glpi-project/glpi/issues/310

We have some projects to add this in short term

I am completely redoing the planning view.

I'll consider this suggestion (and caldav synchronisation)

For gmail, i can add an import option, do you need this ?

Hi Juan,

You mean that an application could create several time the same ticket ?

How would you see such a double detection feature ?

this is a duplicate