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Yes, but what would be nice is to harmonize editors among GLPi: Ticket, Problem, Change, Knowledge base, and so on. For Ticket and KB, we may use HTML, but not for Problem, and not for Change
I just made a test with 0.90.5, and it's working well
wrong: just check: http://plugins.glpi-project.org/#/plugin/pdf
Hello
You don't need another field, just use the standard mechanism of sub-categories:
Ticket categories can be used with any levels you need:
Infra > CPU
Infra > Memory
Infra > Storage
...
This is the way we are using Ticket categories.
Сервис поддержки клиентов работает на платформе UserEcho
Hello,
Do you mean that task categories will be a kind of ticket sub-categories?
regards,
Tomolimo