Welcome to GLPi feature request service.
Please check if the feature has not already been requested.
If not, please describe it

+7

I want an email with only the updated fields of the ticket on ticket update

Divya 7 years ago 0

Hi,


Is there a way of getting the updated tickets with just the updated information? I want an email with only the updated fields of the ticket on ticket update.


Thanks

+7

Message session expired

Configure the message, "Your session has expired" in the login page, once it is redirected to the login page.


Show the message, "Your session has expired" in the login page, once it is redirected to the login page, when session is expired.


Image 108


+7

UNC link for documents and files

Nicolas 8 years ago updated by Jean Gaudreau 5 years ago 1

Add the possibility of saving a UNC link in the documents tab of a hardware, software, project ... To use documents already centralized on a file server and to be able to use the notion of working folder in projects

+7

multiple sorting

clovis coruble 8 years ago updated by Random488 2 years ago 4

It would be really nice to be able to apply multiple sorting on tickets and others things.

For example sorting ticket by type first and then by priority.
So the ticket would be sorted like this:

  • First all the request, sort by priority.
  • Then all the incident, sort by priority.

This is possible directly in sql, so I guess this is also possible directly in GLPI :
SELECT * FROM `glpi_tickets` ORDER BY `glpi_tickets`.`TYPE` ASC, `glpi_tickets`.`PRIORITY` ASC;

Of course the "TYPE" and "PRIORITY" do not have this name in the DB, but I think this could be done ?!


Thank you in advance !
Best regards.

+7

add a button transfer on ticket form

Yannick 8 years ago updated by Sebastien 8 years ago 3

add a button transfer on ticket form to facilitate the transfer to another entity

+7

Ticket assignment rule option to check calender

Armin 8 years ago updated by Abel Guzmán Sánchez 7 years ago 1

We would need a function to assign tickets different, depending on the time.


Example:

From 7 am until 4:30 pm first level group is assigned but the remaining time the second level should get the tickets direct.

+7

personal / global view

Lucas L 8 years ago updated by tuxxic 2 years ago 2

Hi,

Is it possible to add a button to swith between global and personal view ? For now, if a personal view is defined we need to delete this one to display global view.


Topic on GLPI's forum : http://forum.glpi-project.org/viewtopic.php?id=154548

+7

Add many actions in rules ticket

Oyabi 8 years ago updated by Tomolimo 8 years ago 1

Hi,
I use a lot your mail ticket creator and it's a really great tools but I think some actions are missing.
Indeed, I can't create a ticket an assigning some information like a machine id in a mail.

If I create a rule like this :

  • Criterion : descriptions contains --1845
  • Actions : add the PC with id 1845 to this ticket. or something like:
  • Criterion : descriptions contains @@14
  • Actions : set the duartion of the ticket to 14 days.

Do you think it's possible to implement this features ?

Best Regards.

+7
Under review

Split email notification informations

Walid Nouh 8 years ago updated by glpi 6 years ago 3

Ability to split notification informations (admin email, signature) for helpdesk & inventory.

In some cases, it's not managed by the same service, so emails must not be sent with the same email & signature.

+7

Add mandatory fields for assets.

Alex W 9 years ago updated by asdf 5 years ago 5
Add mandatory fields for assets.