Importing assets directly from Intune (Microsoft Endpoint Manager) would be beneficial. A connector could grab this information via the MS Graph API. Intune has already lots of data about the asset like main user or serial number, hardware type and information like ram, disk etc. thx! 

Create new options on schedule in recurrent tickets, e.g.

"Create ticket in the last friday of the month"

"Create ticket in the second thursday of the month"

Hello,
When I create a new change / problem ticket and assign it to me, there is not not visible on my home page.

Home page : http://localhost:8080/GLPI/front/central.php

To reproduce

Steps to reproduce the behavior:

1. Go to 'Assistance'
2. Click on 'Changes'
3. Click on '+' sign
4. Fill all the followings and assign it to you
5. Click on 'Add'
6. Go to 'Home'. The new change ticket is not visible.

Logs
There is no error in log files.

Screenshots

Can you display the change / problem tickets on Home page ?

Would be nice if we could transfer Component Items (e.G. Simcards) between entities or at least between Components in different Entities.

Modify active directory user information directly from glpi, unlock account or reset password can be vert Helpfull  for  helpdesk user.

Describe the bug

Some users want the saved searches to recall the list of the displayed columns, which is logical and intuitive,  so they can use this them as reports which can be exported later into PDF or Excel format.

Page(s) URL

http://localhost:8080/glpi/front/computer.php

To reproduce

Steps to reproduce the behavior:

1. Go to [Assets/Computers]
2. Make a search by criteria and personalize which list of columns you want to view.
3. Save this search by clicking on the star icon next to [search] button
4. Try other searches using other list of criteria and different list of viewed columns.
5. Try now to run the saved search by clicking on the big star close to logout button on the top-right side.
6. Error : the saved search recall criteria but not the list of columns.

Expected behavior
Want to recall the list of columns.

In the path... 

Administration -> Entities -> Root entity (or other) -> Assistance (Tab)

To add other option or setting in the section Configuring the satisfaction survey, something like Satistaction Resolution Level, where the user can choose a "Default" qualification.. into the Telegram GLPI Group (Spanish) https://t.me/glpisp, the user @SlayerBat, was seek about the file where is located this option.. and is into ticketsatisfaction.class.php line 122

But, in the end the main idea is something like that:

Actually the main idea about this was by @SlayerBat, so the credits are for him. 

Dears, good morning!

I'm using version 9.1.4 of GLPI, however I'm discussing a situation I'd like to share.

For example: a requester opens a ticket in the GLPI, the technician assigns the ticket to him and begins the attendance.

The technician records a private follow-up on the ticket with an attached document, the follow-up is hidden to the requestor, but the attached document is visible to all.

The technician records a private task on the ticket with an attached document, the task is hidden to the requestor, but the attached document is visible to all.

Is there a way these attached documents respect the privacy status of tasks and follow-ups? Because there are documents related to the ticket, in which only the technical team can view.

I consider it important to develop this function of choosing the visibility of documents attached to calls.

Referring to planner (this one showing on front page) - when there is a need to change the term of a task for another day or two, there is no information how much time technician have before he exceed SLA - sure, he could get directly into ticket to know that or use ticket list, but still..

A little progress bar/icon/xx% status that will show Time to Resolve as option to enable/disable in this view would be very usefull 

Image to better explain my suggestion:

Hello,

Currently in GLPI 9.1.5, you can't do actions based on criterion like "redactor" (creator), "redactor in group" or "technician in group"

It would be realy useful in order to make a business rules like that :  

• if redactor in IT Group, assign IT group to ticket (if tickets aren't auto assign to redactor)
• if technician in IT Group, assign IT group to ticket

Currently you can't do that simply.