Welcome to GLPi feature request service.
Please check if the feature has not already been requested.
If not, please describe it

0

pouvoir envoyer un listing des tickets par utilisateur

sitasi44 il y a 9 ans mis à jour par ylagva il y a 9 ans 2
Pouvoir envoyer un état des lieux des tickets pour un utilisateur
0

Approval improvement

ylagva il y a 9 ans 0

When we have a request to approve we need to click on the line to select the approval request.


It would be easier to have a dropdown list on the same line to select " granted, refused, ..."


This is a feedback of a lot of users.


Thank you

0

Integrated pool (Self Service main page)

Christian Bernard il y a 9 ans mis à jour il y a 9 ans 1
Set a monthly pool for user suggestion on the main page

ex:
What feature do you want us to improve

1- Self service password reset
2- Be able to change our background
3- ...




0

Add entity detail in global search

Christian Bernard il y a 9 ans 0
Allow global search to search through Entity addresses, city, ...
0

Ticket Sub Category

Jimesh Makawana il y a 9 ans mis à jour par CDuv il y a 9 ans 1

Hi,


There should be dependent subcategory for tickets.


Like first category is like request,incident,problem,task


if you select incident than second sub category is Hardware, Software, Network, Server,


If you select hardware than third one is Desktop, Laptop, Workstation, Printer, Scanner

0

new section : call

Claudiu Emanoel il y a 9 ans mis à jour par CDuv il y a 9 ans 1

in the history window you can press the call button

you can enter a text with what has been said

0

Projects in GLPI more ISO 21500 compliance

Juan Fernando Villa Hernández il y a 9 ans mis à jour par Walid Nouh il y a 8 ans 1

Today GLPI it's ISO 20000 and ITIL compliance. I think that this situation i'ts extensible to ISO 21500 in the project component (No a plugin any more)

0

What do you think about this project? GOATS

Juan Fernando Villa Hernández il y a 9 ans mis à jour par Walid Nouh il y a 9 ans 1
0

Ticket Testing validation

ylagva il y a 9 ans 0
For developers technicians :
the process : user create request ticket, the technician create a task tech analysis and test and we need a validation from the requester to approve the solution, after the validation the developer creates a change linked to the ticket to apply the change.

We would like to add a rule : send an approval to the requester
0

search from textarea

blk il y a 9 ans mis à jour par glpi il y a 8 ans 2
It would be great to search from a textarea fill by computer name for exemple
Most of admin software (wsus, antivirus, security software) can export computer list to csv.
Just import computer column and search status / location / user / last update from glpi