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Allow viewing and modification of filter criteria, list of columns, and sort criteria in saved searches
The saved search feature has been enhanced a lot lately. There is one aspect lacking.
When modifying saved search, it is currently only possible to modify the saved search metadata, such as the title, public/private, etc. When we want to change a saved search, we actually need to recreate a new one, delete the old one, and then change all references to the saved search shortcut in our process document.
It should be possible to view and modify filter criteria, the list of columns that are displayed, and the sort criteria.
change password reset url
Is there any possibility to change the password reset link (e.g. for external authentication providers?)
Task Duration display should be based on working hours
I observed that if we select Ticket task Duration as 24 hours it is showing as 1 Day.
Based on entity it should be 3 days if we select 24 hours and not 1 Day.
Is there any possibility to set the Ticket task Duration based on working hours.
Version we are using is 9.1.2
Prevent profile tech from changing ticket description
I noticed that the technical profile when it answers the ticket, it has the possibility to change any information of the same, I went in the options of the profile and I saw that there is a field that I can allow or not the update of the ticket. However, when I block the ticket update for this profile, it also can not update the status. Is there a way to prevent glpi from updating the ticket and letting the status change?
Vinculate Manufacturer to the asset type
In Manufacturer, create a way to associate to the asset type.
Dell can be a Computer/Server, Network equipments, etc. Grandstream only make Phone assets, but appear in all the asset types.
Other good thing is associate the Model to the Manufacturer. It will save a lot of time when adding new assets.
send notification with multiple address mail
As we can got multiple collector, can we get multiple email follow-ups ?
Thank's
CHANGES AND PROBLEM TO SIMPLIFIED INTERFACE
include for simplified interfaces the permissions to see the changes and issues that are linked to your ticket.
Multiple costs to an item
Use case - we would like to split cost for some asset between budgets/depratments. Cannot do it now as we are able to define only one management information (which is good) with only one cost/budget related position (which doesn't work well for us). Workaround is to set up a contract that allows us to add multiple costs and link it to an asset. Not great solution but currently works.
Filter budgets
Would it be possibe to add some flag/other mechanism that will include/exclude budgets from dropdowns?
Some budgets might be closed (from previous years) but still apears in dropdowns.
Customer support service by UserEcho