As we can got multiple collector, can we get multiple email follow-ups ? 
Thank's

include for simplified interfaces the permissions to see the changes and issues that are linked to your ticket.

Use case - we would like to split cost for some asset between budgets/depratments. Cannot do it now as we are able to define only one management information (which is good) with only one cost/budget related position (which doesn't work well for us). Workaround is to set up a contract that allows us to add multiple costs and link it to an asset. Not great solution but currently works.

Would it be possibe to add some flag/other mechanism that will include/exclude budgets from dropdowns?

Some budgets might be closed (from previous years) but still apears in dropdowns.

Hello,
Would it be possible to add in glpi an option to force the assignment of an unassigned ticket to the technician who passes the solution type field to the "closed (unresolved)" or "closed (resolved)" state in order to to prevent requests for assistance from being assigned to a technician when they are closed.
Because it happens regularly that the technicians realize the closing of the request without being granted the requests.
This is to have more accurate statistics on the number of incidents resolved by support technicians.
Thank you in advance for your assistance.
Regards,

Add a button to search and add from the knowledge base from the Tickets follow-ups tab and not just from the solutions tab

Would it be possible as a complement for categories to apply a "root cause" when we fill the solution of the ticket?

since we often know what was the real root cause of an incident after investigation and not when we open the ticket?

Thank you

Integrate GLPI with Whatsapp Library to send notifications to users...

Check this project: https://github.com/mgp25/Chat-API

Chat-API 

Interface to WhatsApp Messenger

It would be nice if the overview could display the number of installations depending on the version.

At the moment the software menu, point version must be opened for checking. And for every single program ...

For a better overview, you could show the previous number bold and the version / number in normal.

I'm filing this as a bug, not an idea, due to the number of times I get complaints from users.

In assets/{whatever}/{entityname} (eg, assets/printers/foo)

If you have edited any field (eg, name) in any tab (eg, printers, name) and then switch to another tab on the same entity (eg, network ports) without clicking "Save" then all changes are lost.

The problem also occurs if moving away from any page which has been modified.

GLPI should either update automatically (not recommended) or ask if the user wishes to save before continuing (recommended)

Important:

Whilst you can argue that if a user switches to another page on GLPI without saving, he deliberately did not intend to save, this argument cannot be applied to switching between tabs on the same entity (eg, when updating or creating data for a printer or computer).

It is safer to request confirmation and saves much enduser confusion/annoyance (I have been yelled at by managers because of this behaviour, they put the blame firmly on the software, not on their failing to click "save")

Even experienced users sometimes forget to click save.