Que tan dificil es para un desarrollador agregar a los tickets donde se crean un caso el campo nombre y numero de telefono? 

Implement the abillity to prefill Ticket Forms via URL GET Parameters.

For Example to use in E-Mail Links.

Example:

ticket-system.de/front/ticket.form.php?subject=Ticket_Title&description=Prefilled&category=IT

For any given domain in GLPI database, like "something.my-domain.tld", it would be usefull to be able to declare it as "child of" its top level domain "my-domain.tld".

Hello!

I think it will be very useful to have a notification to inform that the start date of a certain project (or subproject) has arrived.

It's very annoying having all these information in the planning calendar without receiving any type of email notification about it!

Let me know about this!

Thank you very much!

Add a new report in Statistics by Ticket with sum duration by entity.

Today we have Requester, Writer, Group, ... but not Entity 

Thanks a lot :-)

Seria bom se desse para ter mais do que 3 acompanhamentos seguidos no fechamento automatico. Atualmente só dá para setar até 3 acompanhamentos seguidos

Please add some sort of dirs / containers in Documents section because it default storage (for knowledge base attachments) as well as base storage for invices and contracts it's really hard to find anything.

Search filters (or even predefined filters) it's not what I'm looking for.

Could you add an option in GLPI that gives you the choice, when you click on a link, that the page opens in a new window and not in the same one.

That would be very helpful and user-friendly.

Currently comments can be completely overwritten in a project task as there is only one edit field.

Workaround is currently to store the latest comments on top.

With the help of an editor in the comment function, the structured display of helpful comments as a LOG would be even more helpful.

Advantage: Cleanly structured and formatted comments, which are displayed after the save process below as LOG and thus are saved from accidental deletion in the edit field.

Currently, tasks can only be assigned to one project and using the usual action button, moving them to another project is still impossible.

Advantage: Unfinished project tasks could thus be moved to a subsequent project and the project could still be considered complete without having to create duplicate tasks.