Hi,

A technician creates a ticket for a customer, let's assume he received information by phone.
So Requester is the customer, Author is the technician.

The ticket is closed, GLPI automatically creates an external satisfaction survey (I didn't try this with internal survey). Now both Requester and Author see the survey reminder in the Personal View at the GLPI Home page (Main dashboard).

It seems only Requester should see the survey, not Author

Now in clusters you can define the items (PC or networks) that can be part of the cluster but from the Item's card is not possible to see if it is part of a cluster. I think it is useful to have this info.as it si for certificates, domains, contracts...

Both GLPI-Server administration > inventory > SNMP credentials and glpi-netinventory script missing "Context Name" SNMP v3 parameter. Context Name is mandatory in HP printers. Snmpwalk has this parameter. Please add it in available SNMP v3 crredentials.

Ethernet ports can be connected to a device, but aggregated ports are missing the "connect to" option. This would be helpful for complete overview over the network. I want to know which switch trunk is connected to which server trunk - not only which physical interfaces.

IImplements a full-text search engine that can search across all tickets and the fields they contain.

Hi,

we would like to assign physical ports to computers (as already possible with monitors). This functionality would be most useful for notebooks.

Recommended options: USB (number of), USB 3 (number of), Thunderbolt, HDMI, miniHDMI, DVI, miniDVI, D-Sub, DisplayPort, miniDisplayPort, Audio Out (jack), Audio In (jack), Security card, SIM card, SD card, PCMCIA, FireWire, Paralell, PS/2, Ethernet, CD, DVD.

Even better if this was done within computer models, as suggested also for monitors in issue 2350: https://glpi.userecho.com/communities/1/topics/2350-add-usb-hub-to-monitor-ports

When I enter the Setup - Components menu and select some type of component (e.q. Processors), I would like to be able to add Number of Items in the columns settings.

Rationale: to know, how many of each model of component we have.

We would like to suggest one option to activate the possibility to only close the ticket after 100% of the approvals, in case with more than one users responsible for the approvals.

Hey folks.

Currently, the only way to restrict if an ITIL dropdown is being shown while creating a ticket, is to make use of a sub-entity.

This is rather suboptimal solution (its suboptimal for almost anything to depend on different sub/entity).

We do not wish to have the default users being able to see/choose ALL of the ITIL dropdowns, since some of them are supposed to be internal to the teams using them. But those teams may also have ITIL dropdowns that MUST be visible to anyone. If they create an entry, it will be visible only for them (since its in their sub-entity).

Which makes it absolutely terrible to manage them.

Hello currently I would like to receive an email notification on GLPI with the number of tickets that is open and the number of tickets closed on each month of the year. Having no knowledge of this subject