Welcome to GLPi feature request service.
Please check if the feature has not already been requested.
If not, please describe it

+2

formcreator Question Condition for specific profile

bahusafoo 3 months ago updated by SOUFIANE 3 months ago 1

Would it be possible to add a condition for questions which allowed the selection of a specific profile, so that for example: if that profile were to be active with the user you could show/hide a question/form section based on it being active?

+2

Custom User Profile Based on Entity

glpibugreporter 4 months ago 0

It would be beneficial to create custom user profiles in GLPI based on departments and assign permissions to different entities.

(This example is very simplified)

Example:

  1. User Profiles:

    • IT Department
    • HR Department
    • Finance Department
    • Marketing Department
  2. Permissions:

    • Tickets
    • Assets
    • Projects
  3. Entities:

    • IT Entity
    • HR Entity
    • Finance Entity
    • Marketing Entity

Permission Matrix:

EntityDepartmentTicketsAssetsProjects
IT EntityITYesYesYes
FinanceYesYesYes
HRYesNoNo
MarketingYesYesYes
HR EntityHRYesNoNo
MarketingYesYesYes
Finance EntityITYesYesYes
FinanceYesYesYes
HRYesNoNo
MarketingYesYesYes
Marketing EntityMarketingYesYesYes
HRYesNoNo
ITYesYesYes

Collaborative Projects:

ProjectDepartments InvolvedEntity
Project AIT, FinanceIT Entity
Project BHR, MarketingHR Entity
Project CIT, Finance, MarketingFinance Entity
Project DMarketing, HR, ITMarketing Entity

Explanation:

  • IT Entity: IT and Finance departments collaborate on Project A.
  • HR Entity: HR and Marketing departments collaborate on Project B.
  • Finance Entity: IT, Finance, and Marketing departments collaborate on Project C.
  • Marketing Entity: Marketing, HR, and IT departments collaborate on Project D.

Benefits:

  • No need to switch profiles.
  • All information is available in one view.
  • Users see only the departments and entities where they have permissions.
  • Simplifies workflow and improves efficiency.
  • Enhances collaboration by allowing multiple departments to share permissions within the same entity.

With templates, you can set rules for defining items like tickets or assets. Applying this to profile customization in GLPI allows users to work within the full structure of the root entity but only see departments and entities where they have permissions. This avoids the need to change profiles to work in different departments.

+2

Guidance on Managing Cables and Passive Devices in GLPI: Documentation and Video Resources

Eduardo Spinola 4 months ago updated by Josué 2 months ago 1

"Português: Poderia ser explicado como funciona a gestão de cabos e dispositivos passivos no GLPI? Existe alguma documentação ou vídeo explicativo sobre o uso deste módulo?"

"Français: Pourriez-vous expliquer comment fonctionne la gestion des câbles et des dispositifs passifs dans GLPI? Y a-t-il une documentation ou une vidéo explicative sur l'utilisation de ce module?"

"English: Could the management of cables and passive devices in GLPI be explained? Is there any documentation or explanatory video on using this module?"

+2

Ability to add notes for all assets

malletto 4 months ago 0

Right now you cannot add notes for racks, PDUs, Passive Devices or Cables. Not sure why these are excluded but notes should be available for everything.

+2

Create dynamic groups based on installed software

larsen007 5 months ago 0

For example, gather every computer in a group that has Google Chrome installed. Seems to be impossible at the moment (GLPI 10.0.17).

+2

Dashboards / create widget for each "saved search"

Loiseau2nuit 5 months ago 0

When creating a dashboard, could we possibly be able to integrate "saved search" results as widgets ?
Thanks in advance

Lorsque nous créons des "tableaux de bord" (ou 'dashboard'), peut-on imaginer une possibilité d'intégrer les résultats des "recherches sauvegardées" sous forme de widgets ?
Merci par avance

+2

Add documents already known in the GLPI database to ticket follow-ups/tasks/resolutions

Loiseau2nuit 5 months ago 0


Currently, when editing a ticket (or a 'problem' or a 'change') and you want to attach a document, it is only possible to upload NEW documents. It should really be possible to search for an existing document, already known in GLPI database, to attach it to our ticket.

+2

Remote Agent Upgrade

davidngrc 6 months ago 0

on github project wazhu, they can upgrade the agent via dashboard.

It should be very easy to implement such function in GLPI, as manually upgrade agent is pain for system admin.

procedure:

0. when there is a new agent, alert the admin in the dashboard, admin will click and download a copy to local server.

1, in GLPI dashboard, select one or multiple endpoint.

2. on the top left, ACTION button , add a "Upgrade Agent" option.

3. in the backend, mark the agent_id that need to do agent upgrade.

4. when agent check in every day, and found this need to upgrade flag on the server which associate with the current agent id, then auto download the related agent exe / pkg from server (some agent might not able to access internet due to IT policy, but able to access local GLPI server)

5. after the download, the agent will do a self upgrade.

6. after the upgrade, the agent will do a self inventory, so that the server knows the agent has been upgraded.

7. done.

Thank you.

+2

Survey reminder on dashboard

Denn 8 months ago updated 4 months ago 1

Hi,

A technician creates a ticket for a customer, let's assume he received information by phone.
So Requester is the customer, Author is the technician.

The ticket is closed, GLPI automatically creates an external satisfaction survey (I didn't try this with internal survey). Now both Requester and Author see the survey reminder in the Personal View at the GLPI Home page (Main dashboard).

It seems only Requester should see the survey, not Author

+2

Add reverse link to clusters

Davide 8 months ago 0

Now in clusters you can define the items (PC or networks) that can be part of the cluster but from the Item's card is not possible to see if it is part of a cluster. I think it is useful to have this info.as it si for certificates, domains, contracts...