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If not, please describe it

+2

Missing SNMPv3 "Context Name" parameter

Denis 11 months ago updated by Mohamed KOUBAIN 2 months ago 1

Both GLPI-Server administration > inventory > SNMP credentials and glpi-netinventory script missing "Context Name" SNMP v3 parameter. Context Name is mandatory in HP printers. Snmpwalk has this parameter. Please add it in available SNMP v3 crredentials.

+2

allow to connect aggregated ports

Marcel 12 months ago 0

Ethernet ports can be connected to a device, but aggregated ports are missing the "connect to" option. This would be helpful for complete overview over the network. I want to know which switch trunk is connected to which server trunk - not only which physical interfaces.

+2

Full Text Search

iceman_ko 1 year ago 0

IImplements a full-text search engine that can search across all tickets and the fields they contain.

+2

Add physical ports to computer (similar as is with monitor)

petertuharsky 1 year ago updated 1 year ago 1

Hi,

we would like to assign physical ports to computers (as already possible with monitors). This functionality would be most useful for notebooks.

Recommended options: USB (number of), USB 3 (number of), Thunderbolt, HDMI, miniHDMI, DVI, miniDVI, D-Sub, DisplayPort, miniDisplayPort, Audio Out (jack), Audio In (jack), Security card, SIM card, SD card, PCMCIA, FireWire, Paralell, PS/2, Ethernet, CD, DVD.

Even better if this was done within computer models, as suggested also for monitors in issue 2350: https://glpi.userecho.com/communities/1/topics/2350-add-usb-hub-to-monitor-ports

+2

Components - display number of Items

petertuharsky 1 year ago updated by Curtis Conard 1 year ago 1

When I enter the Setup - Components menu and select some type of component (e.q. Processors), I would like to be able to add Number of Items in the columns settings.

Rationale: to know, how many of each model of component we have.

+2

100% Approval Behaviour

eduardo almeida 1 year ago 0

We would like to suggest one option to activate the possibility to only close the ticket after 100% of the approvals, in case with more than one users responsible for the approvals.

+2

Restrict ITIL Dropdown vissibility in Ticket Creation to specific groups

ku4eto 1 year ago updated 1 year ago 0

Hey folks.

Currently, the only way to restrict if an ITIL dropdown is being shown while creating a ticket, is to make use of a sub-entity.

This is rather suboptimal solution (its suboptimal for almost anything to depend on different sub/entity).

We do not wish to have the default users being able to see/choose ALL of the ITIL dropdowns, since some of them are supposed to be internal to the teams using them. But those teams may also have ITIL dropdowns that MUST be visible to anyone. If they create an entry, it will be visible only for them (since its in their sub-entity).

Which makes it absolutely terrible to manage them.

+2

Create an email notification with the number of open/closed tickets per month

Alexi 1 year ago updated 1 year ago 0

Hello currently I would like to receive an email notification on GLPI with the number of tickets that is open and the number of tickets closed on each month of the year. Having no knowledge of this subject

+2

Assigned To field and email function improvement

jinjin 1 year ago 0

It would be nice to have the Assigned To field be splitted in Assigned Group and Assigned Technician. I believe it has long been like this and it would be it as an option and/or improvement.

About the e-mail functionality, in my system the Requester and Observer receives the Answers update individually, this confuses them that they are the only one receiving the update from the technician. Wouldn't it be nice to have a one e-mail thread that already includes both requester (To) and observers (CC)?

Lastly, can the ID of ticket type Request and Incident be different? It is just plain numbers and having a naming convention would just be nice. (i.e. INC-#######, I-#######, SR-#######, R-########, etc.)

+2

Used item history unavailable from User view

boris samsonik 1 year ago 0

When an item is being assigned to a person, it shows up under "Used items" list in person view, but there's no entry about used items under person's historical view. On the other hand, if an asset's history is being viewed, history tab shows the history of users to whom the asset was/is assigned to.

This would enable to track what has been ever assigned to user during the user's whole GLPI lifecycle, also this would enable a lot easier tracking of assets - for example assets were assigned to someone else by mistake or by somekind of automation mistake. Currently one has to know the asset name/number first.