It would be useful to send invitation for appointment from glpi planning to users.

When you create a ticket, i want to hide "SLT option" and "Temps de prise en charge", etc...

But after, when i read the ticket, i can't see this information...

I affected this option by SLA and rules directly :

• VIP SLA for VIP user tickets
• Standard SLA for all other ticket and user

It works fine, but i want to hide this option at the creation, but not after for the followed

Can you add a tab with the list of users ?

Can you add an option to convert a task in a follow in the ticket tracking system ? Often another operator made this kind of mistake (write a task instead of follow) and we cannot fix it.

I would like to create task and model project from a template project

Because it take long time time to create similar project with the same task.

I use the 0.901 version of glpi

Hello

To avoid ticket creation on root entity it would be useful to add an option in general settings permitting to add a message during root entity ticket creation.

Example : Warning you are on root entity !

Hi,

Is it possible to add couple of fields like HOSTNAME, IP etc in the default ticket template, so that we can filter the alerts based on those fields.

for example , to schedule the deletion of an account in several weeks or even prepare for an upcoming event

Hello,

notification template evaluation do not support nested IFs:

##IFticket.storestatus=5##
  ##IFticket.status=New##
  ...
  ##ENDIFticket.status##
  ##ELSEticket.status##
  ...
  ##ENDELSEticket.status##
##ENDIFticket.storestatus##

##IF0ticket.storestatus=5##
  ##IF1ticket.status=New##
  ...
  ##ENDIF1ticket.status##
  ##ELSE1ticket.status##
  ...
  ##ENDELSE1ticket.status##
##ENDIF0ticket.storestatus##

the template is evaluated then as expected.

FOREACH/ENDFOREACH is supported too.

Is it possible to include such patch in release? I believe it is useful.

Jirka Novak

Today disabled and enables users are shown as members of a group but without any disctinction.

The idea could be to mark disabled users in a group so we can visualy see enabled/disabled users