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  1. Forum: General
0

Auto populate location details of the requester in creating ticket.

cleomar 5 years ago • 0

I'd like to know if this is applicable to majority. Is it possible to auto populate location details of the requester in the ticket location field. Requesting user already have location details. This is necessary in generating report by locations.

Image 261

Best Regards,

0

listfields

bermi 5 years ago • 0

Bonjour,
au lancement de GLPI en mode debug, je vois que des 'SHOW COLUMNS' sont fait sur certaines tables pour mettre a jour des fiels.Mais j'aimerais savoir ou est parametre ce choix de tables!.. En effet je voudrais rajouter des fields issus d'autres tables mais je ne trouve pas comment c'est gere.
Est ce que quelqu'un pourrait m'aider SVP.
Merci d'avance.

0

Time not sync on my glpi server

cleomar 5 years ago • updated 5 years ago • 1

Where can I setup or configure timezone? I have already update date.timezone in php.ini

Glpi 9.4.4 running on xammp server.

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0
Not a bug

recurring tickets not included in dashboard plugins

cleomar 5 years ago • updated 5 years ago • 2

please update counts recurring tickets in "dashboard plugins"

Thanks,

Answer
glpi 5 years ago

Hi,


Thanks for your suggestion, but this site is only dedicated to GLPI, not community plugins.

Regards,

0
Declined

ticket by e-mail from anonimous

Pitot Adriano 5 years ago • updated by glpi 5 years ago • 1

Hi there,

in order to increase security, is interesting to accept ticket from anonymous just to that domains are configured in authentication by e-mail.

is a good idea too insert this sender as user to related entity.

Answer
glpi 5 years ago

Hi,

Thank you for your suggestion.

This is already possible, you can set strict domain/email/headers/etc... acceptance rules in "Administration > Rules > Rules for assigning a ticket created through a mails receiver".

Regards,

0
Declined

Add export of pictures to PDF plugin

cake 5 years ago • updated by glpi 5 years ago • 1

Currently only the text parts of for example FAQs are exported. It would be nice to get the pictures embedden in the entries exported to the PDF too

Answer
glpi 5 years ago

Hi,

Thanks for your suggestion, but this site is only dedicated to GLPI, not community plugins.

Regards,
0
Declined

Responsive Layout

FBSDev 5 years ago • updated by glpi 5 years ago • 1

Convert GLPI to a responsive layout for less screen refresh.

Answer
glpi 5 years ago

Hi,

Thanks for your suggestion.


Web GLPI  interface is already responsive.

Regards,

0
Declined

how to change the type option of ticket in glpi

nehakpal786 5 years ago • updated by glpi 5 years ago • 1
Answer
glpi 5 years ago

Hi,

Thanks for your suggestion.

This is not possible, and not planned for GLPI.

Regards,

0
Declined

GESTIO TICKET

kokinhoderrick 5 years ago • updated by glpi 5 years ago • 2

je n'arrive pas à configurer un SLA , lorsque je créais cela mais ça ne relance pas le ticket lorsque  le traitement qu'il n'a pas été pris en charge ; je ne trouve pas comment activé les niveaux d'escalade.

besoin d'aide svp

Answer
glpi 5 years ago

Bonjour,

Vous pouvez utiliser le forum pour vos demandes de support communautaire : https://forum.glpi-project.org

Si vous souhaitez bénéficier d'un support professionnel : consulter les offres GLPI Network https://glpi-project.org/fr/glpi-network/

Bien cordialement,

Answer
glpi 5 years ago

Hi,

Your message is not related to a suggestion.

You can use the forum for your community support requests: https://forum.glpi-project.org

If you wish to benefit from professional support: consult the GLPI Network offers https://glpi-project.org/en/glpi-network/

Best regards



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