Please check if the feature has not already been requested.
If not, please describe it
Assets creation, select destination entity
Hi,
actualy when you create an asset, the destination entity is the active one. Example : If you are in the root entity, the asset was create in this one.
It 'll be interesting to add the possibility to choice the destination entity in the asset creation form.
Thx
Dynamic GANTT chart
Add dynamic task lines in project GANTT view, useful for large number of projects with many tasks to organize:
- Like in Kanboard, MS Project, etc., ability to move tasks from date to date from GANTT view
- Ability to stretch or squeeze each task duration from the beginning date or due date from GANTT view
- Drag&drop tasks to rearrange GANTT view in custom order
Duplicate submit button on the top of ticket form
Hello.
Will be really appreciate to have the submit ticket form button on the top of the page. Many times, ticket description are really long and we have to scroll down in order to submit a modification on ticket properties.
Knowledge base allow input Source Codes like HTML and XML
Currently, is not possible add source code like HTML or XML in Knowledge base.
The main objective is use the KB like a source code repository.
license renewal
Add parameters so that we can handle license renewals, and so we can keep track of versions and financials, today we only have software versions
Sending responses to the email address from which the request was made (a comment was written).
Hello. Are there any plans to implement such a function: The user has two emails in their profile one@email.com and two@email.com. First (one@email.com) selected by the checkbox. The user creates a request from email two@email.com. The request is successfully created under this user, but notifications are sent to one@email.com. Is it possible to make them come to the email address from which the request was made, or both at once?
Add Followup reminder
Hello,
Is it possible to add a reminder for technicien who forget to add a followup for requester?
For instance if the technicien did add a followup on an open ticket for few days...
Regards
Add image in view on printers, computers, network models
Hello
It would be usefull for helpdesk and technicians to have a picture of the material.
with the material
on the printers, computers, network view list
Customer support service by UserEcho