Is it possible to block the duration of tasks to a maximum? If so, is this also possible depending on the categories?

Example:
Remote intervention> 1h max
On-site intervention> 2h max

Hi,

Normally if I go to the assets or the tickets and even users page and select many of them, I have the option to do a Mass Action and update the "Status" of all the selected items and can also search by different status.

For example, this is the menu presented to Mass Action change the status for selected users :

When selecting many Suppliers, this option is not present even thow there's an "Active" status present for each supplier. We cannot either search by status in the search filter.

This would be appreciated if this option would be added to GLPI.

Thanks

Francois

Hi,

I'm looking for a way to collect the resolution of all monitors of the computers. GLPI or any plug-in don't have this feature.

There is a project to implement this feature ?

I'm pretty sure, I'm not the only one who hope for this feature.

Being able to change the status of a request already created by sending an e-mail.

I would like to know the number of passages of elements through business rules, as well as elements that were not included in the rules. I think this would make it easier to debug and implement software.

Hello. I'm want to set a default text to show in the "TextArea" when selecting the option to write the solution. Could someone help me with this configuration?

Now to enable the password reset feature (from login page) you need to disable the related notification.

It should be more linear to go to general->security panel to enable or disable this feature

Add in extra fields related to location

"location" is hardly an explicitly identifiable term.

The following might be better & more searchable.

Country

Site

Item location

For example

if you have equipment over multiple countries, the current system is not explicit enough, if you have to sort by geographic bounded areas like cities.

then if you have multiple sites in those cities ()factory/shop/warehouse) & staff "homes"

finally you have a physical "location" within the site.

By splitting it out, it makes it far more searchable & reportable.

When I used GLPI to manage printers and consumables corresponding to multiple colors of the printer, I found that the printing paper counters for replacing consumables of different colors were calculated in a uniform way, and there was no way to calculate the print counts of consumables of different colors. I hope this can be improved. The counter of the consumable printing paper should be based on the color of the consumable, instead of using the unified cumulative calculation method.

currently plugins such as fusion inventory make a new user account...

This then appears in the user list for tickets and in other places.

Either:

1. have a set of "system" users that don't show up

2. have a separate "check flag" to exclude the user account from the users lists

this could also serve the purpose to hide staff that have left, whilst leaving any outstanding tickets/reports with missing information and stil lpreventing them from appearing in the user list, without haveing to play " make a special group"