When using FusionInvetiry to update assets information, the "Serial number" information of the device is sometimes different from the serial number printed on the device itself. (ref: https://github.com/fusioninventory/fusioninventory-for-glpi/issues/2857#issuecomment-528764751 )

The solution will be to add another field, called for example "Printed Serial Number", and use it for write the serial number writed on the device. Serial Number will be used only for fusioninventory.

For use glpi on touchscreen tablet, I've need to remove the href link on the tabs otherwise my finger automaticly click on the href of the tabs. I've add this code

#html.class.php: line 1234

Html::requireJs('mobile-nav');

#html.class.php: line 5888

case 'mobile-nav':
$_SESSION['glpi_js_toload'][$name][] = 'js/mobile-nav.js';
break;

#js/mobile-nav.js

$(document).ready(() => {
$('#menu>li>a').removeAttr('href').css('cursor', 'pointer');
});

I have users that basically are numeric value.

If I try to search a user by login field:

1) if use "contain" (ex. 322) it return correctly that user

2) if use "is" the combo load the name and surname so it work.

if I search with method 1 and then switch to "is", by default are loaded the user where id=322. This problem is present using API. if I search (from API) login is 322 it try to return the user where ID=322 (and not login=322)

When a linked user (from LDAP) is imported without mail address, open ticket has as requester the mail address. If I sync the user object from LDAP and now it has a mail address, the already opened ticket remain with mail address ad ticket are not linked to the user.

We figured out that we can use a DB views to replace the table linked to an itemType, and it still works fine.

the purpose was to generated reports via the general search of the itemType instances.

Example of use :

We assume the goal is to display a report showing the list of itemTypeX instances and the total number of these instances created by month and by year. so here are the steps to create that report without development.

1. Create a new itemTypeY with minimal columns and configuration. in [http://localhost:8080/glpi/plugins/genericobject/front/type.form.php?id=51]
   
2.  Create the SQL of the view that matches the report need.
3. Add necessary columns labels in the file : /opt/bitnami/apps/glpi/htdocs/files/_plugins/genericobject/fields/tduslivre.constant.php, they could be all of type Text only.
4. Drop the table of itemTypeY.
5. Run the view creation SQL on database.
6. It is done and you can see the report in the following URL by sorting on the right column : http://localhost:8080/glpi/plugins/genericobject/front/object.php?itemtype=PluginGenericobjectTduslivre&itemtype=PluginGenericobjectTduslivre&sort=3&order=ASC&start=0&criteria%5B0%5D%5Blink%5D=AND&criteria%5B0%5D%5Bfield%5D=view&criteria%5B0%5D%5Bsearchtype%5D=contains&criteria%5B0%5D%5Bvalue%5D=&
7. Everything seems to work fine except for isTableExist() that keeps sending warning into log, so we want to fix that warning by changing the GLPI code.

See the associated PR to have a look on the enhancement on GLPI core source code.

I wish I could have the means to save a follow-up or task in case I want to review it later.

At the moment, it is not very helpful to save to a txt file my draft, then copypaste it in my browser.

Hello,

since upgrading the Pc to Windows 10 the Dialog with installed software looks like this.... What's going wrong?

Hi,

I want to customize my actions names as described in the Configuration > Notification page :

For instance, here, I'd like to have "UPD" instead of "Nouveau suivi", to indicate that the ticket was updated.

I may have found an inelegant way to do this by duplicating templates, then replacing the ##ticket.action## by the actual action, which is not cool since I have to deal with too many templates.

Is it possible to customize this ?

Hi,

Conversely from my question about ##ticket.entity##, is it possible to remove the sub category from the ##ticket.category## tag in mail template ?

For example, I have "Ticket category > Sub category", I want to display only "Ticket category" in the notification, but keep the subcategory in my GLPI system, for statistics.