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  1. Forum: General
0

Configurar correos que notifiquen si hay cambios hardware en clientes

AinerR 5 years ago • 0

Tengo GLPI 9.3.3, y tengo conectada algunas PCs

(ubuntu) con el plugins fusioninventory-9.3+1.4 y los cambios de

hardware que se hacen el los clientes se reportan en el servidor GLPI

perfectamente. Lo que no he logrado es que el servidor GLPI me notifique

por correo electrónico cuando ocurre un cambio de hardware en algún

cliente, necesito tener la opción para que me notifique de manera automática cuando ocurre un cambio.

Gracias

0

Possibility of entering costs in the tasks of the tickets.

Rodrigo Cunha 5 years ago • 0

I would like to know if there is a possibility of creating a field for typing the cost in the task, following the same principle as the cost tab of the ticket.

0

Notification Group - Ticket Service Satisfaction

Gean Carlos 5 years ago • updated 5 years ago • 1

Gente, bom dia!

Você pode me ajudar com uma pergunta? Existe uma maneira de criar um grupo para que, toda vez que uma satisfação de um serviço for atendida, ou o supervisor do serviço técnico receber um email com as informações da nota que foi dada para o serviço prestado?


Gostaria de criar o grupo e incluí-lo nesta tela abaixo, sua maneira de configurar -> notificações -> notificações -> Resposta de satisfação do ticket


Image 264


A idéia é obter as informações do "responsável pelo técnico", a partir do campo destacado abaixo.


Image 266


0

listfields

bermi 5 years ago • 0

Bonjour,
au lancement de GLPI en mode debug, je vois que des 'SHOW COLUMNS' sont fait sur certaines tables pour mettre a jour des fiels.Mais j'aimerais savoir ou est parametre ce choix de tables!.. En effet je voudrais rajouter des fields issus d'autres tables mais je ne trouve pas comment c'est gere.
Est ce que quelqu'un pourrait m'aider SVP.
Merci d'avance.

0

Time not sync on my glpi server

cleomar 5 years ago • updated 5 years ago • 1

Where can I setup or configure timezone? I have already update date.timezone in php.ini

Glpi 9.4.4 running on xammp server.

Image 260


0
Not a bug

recurring tickets not included in dashboard plugins

cleomar 5 years ago • updated 5 years ago • 2

please update counts recurring tickets in "dashboard plugins"

Thanks,

Answer
glpi 5 years ago

Hi,


Thanks for your suggestion, but this site is only dedicated to GLPI, not community plugins.

Regards,

0
Declined

ticket by e-mail from anonimous

Pitot Adriano 5 years ago • updated by glpi 5 years ago • 1

Hi there,

in order to increase security, is interesting to accept ticket from anonymous just to that domains are configured in authentication by e-mail.

is a good idea too insert this sender as user to related entity.

Answer
glpi 5 years ago

Hi,

Thank you for your suggestion.

This is already possible, you can set strict domain/email/headers/etc... acceptance rules in "Administration > Rules > Rules for assigning a ticket created through a mails receiver".

Regards,

0
Declined

Add export of pictures to PDF plugin

cake 5 years ago • updated by glpi 5 years ago • 1

Currently only the text parts of for example FAQs are exported. It would be nice to get the pictures embedden in the entries exported to the PDF too

Answer
glpi 5 years ago

Hi,

Thanks for your suggestion, but this site is only dedicated to GLPI, not community plugins.

Regards,
0
Declined

Responsive Layout

FBSDev 5 years ago • updated by glpi 5 years ago • 1

Convert GLPI to a responsive layout for less screen refresh.

Answer
glpi 5 years ago

Hi,

Thanks for your suggestion.


Web GLPI  interface is already responsive.

Regards,

0
Declined

how to change the type option of ticket in glpi

nehakpal786 6 years ago • updated by glpi 5 years ago • 1
Answer
glpi 5 years ago

Hi,

Thanks for your suggestion.

This is not possible, and not planned for GLPI.

Regards,



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