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licenses

hace 7 años • actualizado por hace 7 años • 2

Hello

I would be useful to have the possibility to link license to web application

Thank you

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Single Entity

hace 7 años • actualizado hace 7 años • 2

Either make it easier to use a single entity or add a configuration option for it.

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planning

hace 7 años • 0

Hello

I would be useful to add the possibility to transfer a task in the planning to another planning.

Ex> I put a task on my planning and i would like to move it to servicedesk calendar

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Sending a ticket tracking a third person

hace 8 años • 0

Default is GLPI combines an applicant, an observer and assign a.

We actually can add more people to each category.

In the ticket notifications, we can associate with whom we wish to send an email for information.

However we can not choose who is particularly address a tracking ticket.

Some element followed by ticket should not be communicated to everyone. We are obliged to make an email for a single point of contact through our mail client in this case so there is more monitoring in the GLPI ticket order to achieve the overall monitoring from GLPI is it possible to add the monitoring tab, the option to choose a contact GLPI to address a single track.

Example: A user makes a request for assistance. An exchange takes place between the applicant, the observer and the technician. If the technician has to ask a question has an outside party without the applicant and the viewer is informed. (Problem X internally and technician made a special request to an external service provider) hope I was clear on my explanations, I remain available for any possible discussion, thanking you

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Add "extract" from licenses users

hace 8 años • actualizado hace 7 años • 1

Hello

It would be useful to add possibility to extract the list of users with their departments to csv or slk

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improve request selection

hace 8 años • 0

Hello

It would be great if you could add [ ] in request to exclude or insert different requests.

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Link to an Mac hardware database site

hace 8 años • 0

It's would be great to have a link to an hardware database website for each asset model.

For example, everymac.com gives all needed informations for a mac, depending on it's model.

http://www.everymac.com/systems/apple/macbook_pro/specs/macbook_pro_1.67.html

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Order Management Plugin / Accounting assignment

hace 8 años • 0

In Order Management Plugin, we'd like to have a field for Accounting Assignment that could be used when printing purchase order. We impose to all our suppliers to clearly indicate on their invoices our accounting assignment so as to ease the job of our accounting departement when resgistering invoices.

Moreover, we would like to be able to specify accounting assignment for each purchase order lines, if needed: a single order with separate lines for software license, software maintenance, hardware, hardware maintenance, system integration service and shipping fees would require as many as sic different accounting assignement (one per line) as those lines obey different accounting rules.

We could also have a single order having lines paid for by a budget and lines paid for by another.

Have such purchase order accounting assignment and purchase order line accounting assignment (default value = PO accounting assignment) would ease up the job of accounting (all the more true if it has been outsourced...)

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