Please check if the feature has not already been requested.
If not, please describe it

ticket by e-mail from anonimous
Hi there,
in order to increase security, is interesting to accept ticket from anonymous just to that domains are configured in authentication by e-mail.
is a good idea too insert this sender as user to related entity.

Hi,
Thank you for your suggestion.
This is already possible, you can set strict domain/email/headers/etc... acceptance rules in "Administration > Rules > Rules for assigning a ticket created through a mails receiver".
Regards,

Add export of pictures to PDF plugin
Currently only the text parts of for example FAQs are exported. It would be nice to get the pictures embedden in the entries exported to the PDF too

Hi,
Thanks for your suggestion, but this site is only dedicated to GLPI, not community plugins.Regards,

Hi,
Thanks for your suggestion.
Web GLPI interface is already responsive.
Regards,

Hi,
Thanks for your suggestion.
This is not possible, and not planned for GLPI.
Regards,

GESTIO TICKET
je n'arrive pas à configurer un SLA , lorsque je créais cela mais ça ne relance pas le ticket lorsque le traitement qu'il n'a pas été pris en charge ; je ne trouve pas comment activé les niveaux d'escalade.
besoin d'aide svp

Bonjour,
Vous pouvez utiliser le forum pour vos demandes de support communautaire : https://forum.glpi-project.org
Si vous souhaitez bénéficier d'un support professionnel : consulter les offres GLPI Network https://glpi-project.org/fr/glpi-network/
Bien cordialement,

Hi,
Your message is not related to a suggestion.
You can use the forum for your community support requests: https://forum.glpi-project.org
If you wish to benefit from professional support: consult the GLPI Network offers https://glpi-project.org/en/glpi-network/
Best regards

Bonjour,
Merci pour votre message, celui-ci ne concerne pas une suggestion d'évolution de GLPI.
Vous pouvez utiliser le forum pour vos demandes de support communautaire : https://forum.glpi-project.org
Si vous souhaitez bénéficier d'un support professionnel : consulter les offres GLPI Network https://glpi-project.org/fr/glpi-network/
Bien cordialement,

New field: Printed Serial Number
When using FusionInvetiry to update assets information, the "Serial number" information of the device is sometimes different from the serial number printed on the device itself. (ref: https://github.com/fusioninventory/fusioninventory-for-glpi/issues/2857#issuecomment-528764751 )
The solution will be to add another field, called for example "Printed Serial Number", and use it for write the serial number writed on the device. Serial Number will be used only for fusioninventory.

Hi,
Thanks for your suggestion, but this site is only dedicated to GLPI, not community plugins.
For FusionInventory, you can post your ideas or needs here : https://fusioninventory.userecho.com
Regards,

use glpi on tablet on windows touch screen
For use glpi on touchscreen tablet, I've need to remove the href link on the tabs otherwise my finger automaticly click on the href of the tabs. I've add this code
#html.class.php: line 1234
Html::requireJs('mobile-nav');
#html.class.php: line 5888
case 'mobile-nav':
$_SESSION['glpi_js_toload'][$name][] = 'js/mobile-nav.js';
break;
#js/mobile-nav.js
$(document).ready(() => {
$('#menu>li>a').removeAttr('href').css('cursor', 'pointer');
});

User search problem
I have users that basically are numeric value.
If I try to search a user by login field:
1) if use "contain" (ex. 322) it return correctly that user
2) if use "is" the combo load the name and surname so it work.
if I search with method 1 and then switch to "is", by default are loaded the user where id=322. This problem is present using API. if I search (from API) login is 322 it try to return the user where ID=322 (and not login=322)
Customer support service by UserEcho