Please check if the feature has not already been requested.
If not, please describe it
Extend list of PortType
Change color approval
Please could you change the color of approval, this green is very awful and not very visible.
#bcda1a would be better.
commonitilvalidation.class.php line 499
copy closed ticket
It would be usefull to have the possibility to copy a closed ticket for technician without change status manually.
Get the PC name in a ticket
Is it possible get or associate the PC that send the ticket to the ticket?
Thank you.
Pretty URLs with htaccess
The URL at today is: http://myurl.com/front/funtionality.php?id=XXX or http://myurl.com/plugin/funtionality.php the idea it's change this trough htaccess for http://myrul.com/funtionality/ID I mean the URL change to this: Example the URL for projects it is:http://myurl.com/plugins/projet/front/projet.php the htaccess change just for /project/ and when you chooose a project appear form this must be changed too so: form + ID it's reduced so the final it's http://myurl.com/projet/01 or ticket case Example the ticket URL it's: http://myurl.com/front/ticket.form.php?id=000000 the htaccess change just for /ticket/ and when you chooose a ticket appear form this must be changed too so: form + ID it's reduced so the final it's http://myurl.com/Ticket/20153001
Display reminder validation history in the ticket's "Validation" tab
Currently, it is not possible to view the history of reminder validations and follow-ups directly within the Validation tab of a ticket.
It would be useful for this tab to display a history, including the date of the last reminder, or alternatively, add a follow-up in the ticket to indicate that a reminder has been sent.
The displayed information should include at least:
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Date and time of each validation
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Email of the recipient
Customer support service by UserEcho