Hello,

Actually I use mydashboard and dashboard to visualize statistics, however it is not very usefull to take screenshot to report to the DSI in ms word.

It would be usefull to add full statistics in GLPI

charts :

dashboard

tickets evolution per month (select incident / request) per month /year

opened tickets by status

opened ticket by month

number of opened tickets by technician (by month, year)

number of closed tickets by technician (by month, year)

metrics tickets by type

mydashboard:

ticket backlog

number of tickets opened and closed by month

number of tickets affected by technicians by month

etc...

Hello everybody

I don't now if it exist but you should add a bouton to delete your own message on the forum.

I want to delete my message on the forum but i can't delete it because they are no things to do this.

It's possible to add one please ?

Best regards,

There is a possibility that a ticket will not be closed until there is a child ticket or a problem related to it?

Currently, GLPI displays the message but does not prevent ticket closure

Im using a GLPI 9.3.3

Add more than one budget for a specific instrument, whit "add" in "Financial & Administrative Information"

Where are the cases that make the recovery says they went to the blacklist?
How can I check, because I do not get a case to the GLPI platform but if the email is there?

En el momento en que se crea una solicitud recurrente no hay posibilidad de adjuntar un documento, hay alguien que lo ha implementado

Développer Plugin MSO Virtual Studio

i need cataloger the plc connect to my network

We have users that represent upstream systems. For instance an monitoring system. We currently configure an invalid email as primairy to prevent GLPI from sending emails back to the the system. It would be nice to have an 'no-reply' option in the userobject that will prevent GLPI from generating an actual email.

This will improve performance, reduce overhead, and will prevent a chain of NDRs being generated in the email environment.

Hello, 

I'm a young back-end developer and i work for a company as a trainee.

My company has many clients and it takes time to transfert pending tickets to an existing client.

--> (return to the tickets list, tick the checkbox, transfert to the pending list etc...).

So, i'd like to put a little form inside the ticket which would allow to transfert the pending (or not) client to another one quickly.

I'll work for it soon, so if someone want to help me (cauz i don't really know the source code of glpi), i would be grateful !

Thanks for reading me :)