It is possible through the settings to make the name of the specialist who works with it invisible to the author of the application?
This means that the owner of the application does not see not only to whom the application is assigned, but also who answers it.

If not - unfortunately it is impossible to change the configuration of the presentation for a simple \ standard interface, even in a new template.You can only determine which fields are required, predefined and hidden.

Agradecería informar si hay alguna manera de poner una Categoría como tema principal de otras Categorías, sin que el usuario final pueda seleccionar la Categoría Tema para la creación de un Ticket.

We get our tickets via mail collector. Every user has its own format inside it's email. So every message looks different with different fonts and font sizes.

To get all messages look the same inside GLPI, I have to remove the format. TinyMCE has such an option (button) called "Clear Formatting".

Pasting content via [Ctrl]+[Shift]+[V] removes every formatting. Especially lists and so on. The TinyMCE function only removes bad font settings.

Bonjour,

Dans notre entreprise nous exigeons de nos intégrateurs informatique de fournir les rapport de test des prises réseaux qui ont été câblées.

Il serait intéressant de pouvoir affecter un document (en l'occurrence notre rapport de test) à une prise réseau.

Merci d'avance,

SPANO Nicolas

may i know the source code directory in software.form.php for tab number 4 (installations). 

it will be helpful you guys show me the correct directory/source code for the particular tab. thank in advance.

Bonjour,
je travaille sur un projet de GLPI,exactement sur la partie gestion des contrats,
je veux savoir est ce qu'il y a une possibilité de deviser le coût totale en partie ?????

Dear,

I often use "Reccurent ticket" functionnality. Is it possible to add the predefined field "Project - Project task" in order to auto link the reccurent ticket to the existing project task.

Example:

I use GLPI to manage IT security project.

Each month, I create a new ticket (by reccurent ticket) fore "Firewall rules audit" an i have to link it manually to the GLPI project task.

v9.3.0

I have found that it is possible to, effectively, shut-out a user of the Super-Admin Profile, by a lesser privilege account under the Admin Profile.  Using two of the accounts below, glpi and su-sbirl:

With the following privileges under the "Administration" tab for each respective Profile:

When I login as 'su-sbirl', I can go into Users, click on the 'glpi' user and go to the Authorizations tab.  From there I can check the box for "Root entity", go to Actions and proceed with "Delete permanently the relation with selected elements"

By removing that Entity,

The Super-Admin, glpi, can no longer log in:

I can think of some work-arounds to prevent this, but I wonder if there should be additional privileges for adding a user to an Entity as well as removing a user from an Entity.

be able to link an external link on a specific item.

for exemple , we can create an external link on a general computer but not on DELL computer