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0

New Configuration Item types : Business Service and IT Service

Greg 6 years ago 0

Business Service definition:

Name / Owner / Availability target(%)/Description / Business Impact /

Link with : Hosts, IT Service


IT Service definition :

Name / Manager / Business Impact / Cost / Business Criticality / Description / Availability target(%)



0

Automatic ticket open when events in glpi

allanlopesprado 6 years ago updated 6 years ago 0

My suggestion is to insert options in business rules, to open automatic tickers, when internal events occur in glpi.

- Assets with offline status
- Modified asset
- Contract renewal
- Updating expired licenses

and any other option that we can insert with business rules

*Language: EN

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Minha sugestão é inserir opções em regras de negocio, para abertura de tickets automático, quando ocorrer acontecimentos internos no glpi.

- Ativos com status offline
- Ativos modificado
- Renovação de contrato
- Atualização de licenças vencidas

e qualquer outra opção que podemos inserir com regras de negocio


*Idioma: PT-BR


0

I'm not a robot captcha for anonymous ticket creation

tyrone wyatt 6 years ago 0

Create "I'm not a robot" captcha for anonymous ticket creation via helpdesk.php.

This should prevent bots creating tickets.

0

Salut pouvez intégré la douchette dans GLPI?

romeo koffi 6 years ago updated by glpi 6 years ago 1
0

Ajouter a la ressource humaine l'activité hebdomadaire de chaque travailleur

romeo koffi 6 years ago updated 6 years ago 2
0

Fuso horário criar rotina para certo dos fusos horários dependendo do pais.

heitor,raupp 6 years ago 0

Toda vez que atualizamos o GLPI o horário muda e fica errado, precisa fazer procedimentos no php.ini ou no based_config.php, pela a nova versão não existe o ultimo arquivo, como ajeitar agora o fuso horário.


0

Search computer by alternate username

Tiago Schadeck 6 years ago 0

When we use the search to find a computer, it would be great if it were possible to search for the alternate username, so it would greatly speed up the process of locating a computer.